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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
5-star beachfront resort with 3 outdoor pools

Choose dates to view prices

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; French cuisine
Meeting facility
Reviews
9.6

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang
  • Popular LocationPhu Quoc Prison6 min drive
  • Popular LocationAn Thoi Cable Car Station11 min drive
  • Popular LocationSao Beach11 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)34 min drive

Room options

View all photos for House, Multiple Bedrooms, Non Smoking

House, Multiple Bedrooms, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

House, Multiple Bedrooms, Non Smoking

  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony

10/10 Exceptional
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

10/10 Exceptional
  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Balcony

10/10 Exceptional
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Emerald Bay Room)

Room, 2 Double Beds, Non Smoking, Balcony (Emerald Bay Room) | Garden view

Room, 2 Double Beds, Non Smoking, Balcony (Emerald Bay Room)

10/10 Exceptional
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Emerald Bay Room)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Emerald Bay Room)

10/10 Exceptional
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel
On private beach
Pool
Breakfast included
Spa
4.6 out of 5, Wonderful, (269)
The price is $162
per night
$184 total
includes taxes & fees
Jun 10 - Jun 11
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

About the neighborhood

Phu Quoc

Beachfront retreat .Your stay at this Khem Beach resort places you within 3 miles (5 km) of Khem Beach and Phu Quoc Prison. Sunset Town Beach and An Thoi Cable Car Station are also within 6 miles (10 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Phu Quoc Prison - 6 min drive
  • Khem Beach - 8 min drive
  • An Thoi Cable Car Station - 11 min drive
  • Sao Beach - 11 min drive
  • Sun World Hon Thom Nature Park - 82 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • Aura Seafood & Bar - 6 min drive
  • Starbucks - 9 min drive
  • Draft Beer - 10 min drive
  • Lagoon Bbq & Vietnamese Cuisine - 9 min drive
  • Anba Coffee - 94 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

5-star beachfront resort with 3 outdoor pools
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At JW Marriott Phu Quoc Emerald Bay Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

  • 244 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • 7406 sq ft of conference space
  • 688 sq m of conference space
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: VND 900,900 for adults and VND 450,450 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1350000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 900900 for adults and VND 450450 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to the airport?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is 13.3 mi (34-min drive) away from the Phu Quoc (PQC-Phu Quoc Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on May 28, 2024 start from $261.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have an airport shuttle?

Airport shuttle services are not available at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free breakfast?

Free breakfast isn’t provided at JW Marriott Phu Quoc Emerald Bay Resort & Spa, but buffet breakfast is offered for a fee of VND 900900 for adults and VND 450450 for children.

Is there a casino at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

No, there is no casino at this resort.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

This resort offers free self parking.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

JW Marriott Phu Quoc Emerald Bay Resort & Spa features 3 outdoor pools and a children's pool. Pool access starts at 6:30 AM.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine, garden views, and al fresco dining.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a spa?

This resort has a spa, which features massages.

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to downtown Phu Quoc?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is 3 mi away from An Thoi.

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 187 reviews" "
Rating 8 - Good. 22 out of 187 reviews" "
Rating 6 - Okay. 5 out of 187 reviews" "
Rating 4 - Poor. 5 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanholtz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Stayed 3 nights in Jan 2024

4/10 Poor

Thuy

Traveled with partner
Disliked: Staff & service
From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Stayed 2 nights in Dec 2023

10/10 Excellent

MURAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Nin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Stayed 4 nights in Dec 2023

10/10 Excellent

Keegan

Stayed 4 nights in Dec 2023

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023

10/10 Excellent

HYUNSEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023