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"After waiting two hours they insisted that I pay although I presented conformation and receipt, it took another 1/2 hour to get it straightened out. ... " More

By a verified traveler on Mon 01 Feb 2016

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Hotel Description

Enjoy the outdoor pool at this 3-star Piarco hotel

Close to airport

You'll find Millenium Golf Club and Trincity Mall within 3 miles (5 km) of this hotel. Trinidad and Tobago Civil Aviation Authority and Eco Park are also within 6 miles (10 km).

Dining, outdoor pool

A restaurant and an outdoor pool are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the shopping center shuttle, free self parking, and snack bar/deli.

Free WiFi, balconies

The 80 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies. Other amenities include room service, rainfall showerheads, and coffee/tea makers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room May 22 - May 23

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regent Star Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Regent Star Hotel

Everyone (3)
3 out of 5

Posted by on Dec 5, 2019

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5 out of 5

Hotel staff could not find my reservation

After waiting two hours they insisted that I pay although I presented conformation and receipt, it took another 1/2 hour to get it straightened out. Their revenge was to put me in the worst room available. I have stayed there before and loved the accommodation and service. As a regular customer I am disappointed because I have always had great service. Thank you Joseph Mendoza.

Posted by , from Georga on Feb 1, 2016

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2 out of 5

Near the airport

Pros: Near to airport Transport convenience
Cons: They should not advertise as free break fast. Customer should know exactly what they are paying for.
Location: Except for being nearer to airport there is no fun being in that area. You do not have to get up early to catch your flight
Amenities were not good. Small room and small bathroom. One bed. No Wi-Fi. No drinking water in the floor. Hotel staff asked me to take water from the sink in the bathroom. Though advertised free breakfast, they said that my booking does not include breakfast I stopped using any of their hotel service again because I am disappointed I do not deal with them.

Posted by on Nov 8, 2015

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Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Regent Star Hotel. Free self parking is available. This 3-star Piarco hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking

Room Amenities

Regent Star Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Piarco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Flavours Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets and service animals are not allowed at Regent Star Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Travelers who are not citizens of Trinidad and Tobago must show a valid passport. This is the only form of identification that is accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 77 (subject to availability)
  • Late check-out fee: USD 77 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regent Star
  • Regent Star Hotel
  • Regent Star Hotel Piarco
  • Regent Star Piarco
  • Regent Star Hotel Hotel
  • Regent Star Hotel Piarco
  • Regent Star Hotel Hotel Piarco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.