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"This is my 2nd stay at this location and we enjoyed our stay. We will be back. " More

By a verified traveler on Tue 21 Mar 2023

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Hotel Description

Hotel near Dollywood in Pigeon Forge

In Pigeon Forge

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Titanic Museum and within 2 miles (3 km) of Island at Pigeon Forge. Smoky Mountain Opry and Hatfield and McCoy Dinner Show are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Suite, 1 Queen Bed, Non Smoking (Dog-Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$60* Per night/room Apr 16 - Apr 17

Studio Suite, 1 Queen Bed, Non Smoking (No Pets)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking (Dog-Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (No Pets)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio Suite, 2 Queen Beds, Non Smoking (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Microtel Inn & Suites by Wyndham Pigeon Forge ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Pigeon Forge

Everyone (8) Couples (4) Family (7)
5 out of 5
This is my 2nd stay at this location and we enjoyed our stay. We will be back.

Posted by on Mar 21, 2023

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Comment from Hotel Management

Mar 22, 2023 by Hotel Manager

Dear Susan,Thank you for your feedback. We are glad to hear that you enjoyed your stay and that this was your second time staying with us. We look forward to welcoming you back for your next stay.Sincerely,Hotel Manager

1 out of 5

Posted by on Jul 7, 2022

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2 out of 5
Ground floor rooms dirty, they use a small 8 in mop same water for all the rooms , furniture old and dirty handicap accessible bathroom floor dirty and then soapy. Tv seemed like 24 in old advertised HBO they looked like scrambled channels. No grounds for pets and noe ever cleaned up guest included

Posted by on May 19, 2022

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Comment from Hotel Management

Jun 13, 2022 by Hotel manager

Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

3 out of 5
We were so disappointed there was NO closet or hang up pole any where in the room. The floor was so grungy and sticky ALL OVER. Your feet stuck to the floor. so nasty :( The shower head was way up next to the ceiling and couldn't be adjusted and the water from the shower was not very strong. There were several electrical outlets but only two of them worked :( This was very frustrating for two people using tablets and phones needing to charge them. RIDICULOUS there were at least 16 plugs and only 2 worked! the beds were VERY comfortable and the size of the room was great. location was great. The gentleman at the front desk was wonderful. I was just disappointed with the condition of the carpet and no electrical plugs and the shower and no wear to hang clothes and no clock in the room. I paid for three nights and it was not cheap to have these issues!

Posted by on May 16, 2022

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Comment from Hotel Management

May 19, 2022 by Hotel manager

Dear Guest, Thanks for being a guest at our hotel. Our apologies for the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves.Sincerely,Hotel Manager

4 out of 5

Posted by on Jan 1, 2022

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Comment from Hotel Management

Jan 5, 2022 by Hotel manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4 out of 5

Posted by on Sep 10, 2021

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Comment from Hotel Management

Sep 17, 2021 by Hotel manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

5 out of 5

Posted by on Aug 20, 2021

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5 out of 5
Close to attractions

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 10, 2021 by Hotel manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

5 out of 5
Very nice property, well lit and clean. Staff was kind. Rooms were spacious and clean, the beds were very comfortable. They just started serving breakfast again when we stayed there- all of the food was very tasty and fresh, but I wish there was more fruit and healthier options available, otherwise we had a great stay!

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 9, 2021 by Hotel manager

Dear guest, We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. Sincerely, Hotel manger

4 out of 5
Breakfast and staff was great, except for some guy guy I'm thinking worked there because he was behind the counter

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Hotel manager

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

About the Microtel Inn & Suites by Wyndham Pigeon Forge

Location 2045 Parkway, Pigeon Forge, TN 37868

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A seasonal outdoor pool, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Pigeon Forge. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Pigeon Forge offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Accommodations have kitchenettes with microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 8.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Pigeon Forge
  • Microtel Inn Wyndham Hotel Pigeon Forge
  • Microtel Inn Wyndham Pigeon Forge
  • Microtel Inn Wyndham Pigeon Forge Hotel
  • Microtel Pigeon Forge
  • Pigeon Forge Microtel
  • Pigeon Forge Music Rd Microtel Suites
  • Microtel Suites At Music Road Hotel Pigeon Forge
  • Microtel At Music Road
  • Microtel Inn & Suites by Wyndham Pigeon Forge Hotel
  • Microtel Inn & Suites by Wyndham Pigeon Forge Pigeon Forge
  • Microtel Inn & Suites by Wyndham Pigeon Forge Hotel Pigeon Forge

You should know

  • The seasonal pool will open in April and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.