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The Ramsey

3-star property
3230 Parkway, Pigeon Forge, TN 1-855-201-7819
4.3 out of 5
Excellent!
See all 13 travelocity Reviews

" Beautiful landscaping. Staff friendly and attentive. " More

By a verified traveler on Sat 09 Sep 2023

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Hotel Description

3-star hotel near LeConte Center at Pigeon Forge, connected to the convention center

In shopping district

Within 2 miles (3 km) of this Pigeon Forge hotel, you'll find LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

Renovated in 2019

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Queen Accessible with Grab Bar Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$189* Per night/room Oct 1 - Oct 2

Two Bedroom Family Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Mini-Suite with Jacuzzi & Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King with Sleeper Sofa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Choice Queen with Wet Bar & Sleeper Sofa

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

The Ramsey Hotel & Convention Center ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ramsey Hotel & Convention Center

Everyone (3) Couples (5) Family (6)
5 out of 5
Beautiful landscaping. Staff friendly and attentive.

Posted by on Sep 9, 2023

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5 out of 5

Posted by on Jul 10, 2023

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4 out of 5

Posted by , from Agoura Hills on May 25, 2023

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Comment from Hotel Management

May 30, 2023 by John M., Revenue Manager

Lori, thanks for your review! We are pleased that you enjoyed your stay! John M.

4 out of 5
The staff and the hotel were great. The only thing was that internet is useless mabey one bar. Plus the heat must have not been working in the pool. Was a wonderful hotel for everything else though.

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 18, 2022 by Steve Myers

Thank you for taking time to review your recent stay at The Ramsey. We are glad you enjoyed your stay and we hope to see you again. We have passed along your comments to our Engineering Department to address.

5 out of 5
Friendly staff, very clean, quiet rooms. Restaurants within walking distance or a very short drive.

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 8, 2022 by Steve Myers

Thank you for taking time to review your recent stay at The Ramsey. We are happy to hear you enjoyed your stay and we hope you will return soon!

5 out of 5
Was so nice🌹

Posted by on Aug 14, 2021

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Comment from Hotel Management

Oct 12, 2021 by Steve Myers

Thank you for rating your recent stay at The Ramsey. We are glad you enjoyed your stay and hope to see you again soon!

4 out of 5
We loved that the pool was open 24/7 but the jacuzzi was not working.

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Steve Myers

Thank you for rating your recent stay at The Ramsey Hotel. We are glad you enjoyed your stay and hope you will return again soon.

4 out of 5
The staff was great

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 22, 2021 by Steve Myers

Thank you for rating your recent stay at The Ramsey Hotel. We hope you will return soon!

5 out of 5
Beautiful place and very clean. Loved the bar and pool area as well as the outdoor fire pit. Beds super comfortable.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by Steve Myers

Thank you for sharing your thoughts on your recent stay at The Ramsey Hotel. We are happy to hear you enjoyed your visit. We hope to see you again soon!

3 out of 5
The hotel appears to be one of the newer facilities in Pigeon Forge and has a very impressive outside visual appeal which includes the lobby. However, upon entering the room the condition and cleanliness dissipated quickly. Overall, I was expecting much more from the hotel and was supplied with the quality of a economy level chain.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by Steve Myers

Thank you for taking time to share your thoughts on your recent stay at The Ramsey. I apologize for our rooms not meeting your expectations and have passed along your comments to our staff to address. We hope you will return again as we continue to improve.

About the The Ramsey

Location 3230 Parkway, Pigeon Forge, TN 37868

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

The Ramsey offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly The Ramsey. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey was completed in June 2019. This 3-star Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Ramsey offers 206 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Marina nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Parties and events are allowed on site.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel PIGEON FORGE
  • Ramsey Hotel Pigeon Forge
  • PIGEON FORGE Holiday Inn
  • Holiday Inn Pigeon Forge Hotel Pigeon Forge
  • Holiday Inn Pigeon Forge Hotel
  • Ramsey Pigeon Forge
  • Ramsey Hotel Sevierville
  • Ramsey Sevierville
  • Ramsey Hotel
  • Holiday Inn Pigeon Forge
  • The Ramsey
  • The Ramsey & Convention Center
  • The Ramsey Hotel & Convention Center Hotel
  • The Ramsey Hotel & Convention Center Pigeon Forge
  • The Ramsey Hotel & Convention Center Hotel Pigeon Forge

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.