"The property was absolutely beautiful, perfect for our 8 family members. It appeared to be very clean, although my toddlers feet, hands, and knees wer ... " More
Your stay at this Pigeon Forge hotel places you within a 10-minute walk of Island at Pigeon Forge and Christmas Place. LeConte Center at Pigeon Forge and Titanic Museum are also within 2 miles (3 km).
A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like self-serve breakfast and WiFi in public areas. A fireplace in the lobby is also provided.
Jun 1, 2023 by Timbers Lodge
Good Morning Sarah,Thank you for staying with us. We apologize that our pool does not open until 11:00 am. We viewed the cameras and we did not hear the desk clerk being hateful. We heard her explain that our pool does not open until 11:00 am, and once you check out, the pool is no longer available to check out guests. We appreciate you taking the time to write a review.
Feb 28, 2022 by Sophia CSR
Hi Luz, We are exceptionally thankful for this awesome rating and comment. It's always a pleasure to hear that you enjoyed your stay, and we are looking forward to your next visit to the area!
Aug 12, 2021 by Timbers Lodge Management
We do apologize for the issues in your room. The issues have since been fixed.
Jun 17, 2021 by General Manager
Thank you for choosing Timbers Lodge for your overnight stay. We are thrilled we exceeded your expectations for a relaxing stay in our comfortable, log cabin-style hotel here in the beautiful Smoky Mountains. It was a pleasure hosting you and your family, and we are excited about your return visit. Raj Patel General Manager
May 3, 2021 by General Manager
Thank you for the five-star rating of the Timbers Lodge in Pigeon Forge, Tennessee! We are thrilled we exceeded your expectations for a relaxing stay in our comfortable, log cabin-style hotel here in the beautiful Smoky Mountains. We hope to welcome you back soon. Raj Patel General Manager
Mar 22, 2021 by Timbers Lodge Management
We appreciate you choosing us for your accommodation needs. We are sorry for the disturbance you faced due to the noise from the neighboring room.
Feb 5, 2021 by Timbers Lodge Management
Thank you for staying your 2 nights with us at Timbers Lodge. When you asked to be moved to a different room, we were sold out and did not have a room to move you to. We did offer you a refund if you wanted to leave, however you did not want to leave. We are a pet friendly hotel, therefor dogs can bark. The other guest was contacted and asked to calm the dogs.
Oct 18, 2020 by Supervisor
Linda, Thank you for being our guest at the Timbers Lodge. We wish we had the opportunity to address any issues while you were here. We value your business and hope to welcome you back soon.
Sep 8, 2020 by Supervisor
Finn, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Timbers Lodge look forward to having you back soon.
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at Timbers Lodge. Limited free parking is available on a first-come, first-served basis. This Pigeon Forge hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Timbers Lodge offers 53 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 40-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free self-serve breakfast daily from 7:00 AM to 9:00 AM.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.