travelocity Verified Review
"We were initially in a room with an old heater. When we turned up the temp it blew very unpleasant smelling air into the room.
When we complained, the concierge immediately upgraded us to a much nicer room. Win!
Then we found the TV was disconnected. Again the concierge saved the day and fixed it. Win 2!
Later we tried the pool and whirlpool. Much better than average. Win 3!
Thanks to great service this hotel turned out to be much better than expected.
Only downside in the end was a noisy garbage truck picking up bins at around 4am."
A verified traveler stayed at Heritage Inn Hotel & Convention Centre Pincher Creek