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"Worst hotel that I have stayed it. The hallways smelled, bathroom door had a hole in it, TV remote did not have batteries and the bed felt like it wa ... " More

By a verified traveler on Sun 01 Aug 2021

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Hotel Description

Enjoy the free WiFi at this Cranberry Township hotel

Close to airport

You'll find Fun Fore All and UPMC Passavant - Cranberry within 2 miles (3 km) of this hotel. UPMC Lemieux Sports Complex and Cranberry Township Community Waterpark are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Apr 28 - Apr 29

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America Select Suites - Pittsburgh - Cranberry ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Select Suites - Pittsburgh - Cranberry

Everyone (7) Couples (1)
1 out of 5

Posted by on Oct 9, 2023

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4 out of 5
nice and simple.

Posted by on Jun 5, 2022

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Comment from Hotel Management

Jul 7, 2022 by Astrid -Guest Engagement Team - WoodSpring Suites

We appreciate this wonderful rating, NAME! Our team goes above and beyond daily and will be so pleased to see your 4-star rating! Thank you for being our guest!

5 out of 5
No wifi..

Posted by on May 22, 2022

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Comment from Hotel Management

Jul 7, 2022 by Astrid -Guest Engagement Team - WoodSpring Suites

We are so happy to see that you enjoyed your time with us, Michael! We truly appreciate you taking the time to rate us! Please come back to see us soon!

3 out of 5
Worst hotel that I have stayed it. The hallways smelled, bathroom door had a hole in it, TV remote did not have batteries and the bed felt like it was going to fall apart. Do not stay here.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by -Claire, Guest Engagement Team - WoodSpring Suite

Thank you for sharing your experience. I'm so sorry for all the hiccups, delays, and issues you had during this stay. This isn't typical and we just hate that we've disappointed you. We will make sure that we address the issues with the overall cleanliness, unpleasant odors, and maintenance issues with our team at the property directly. We do hope that all your future travels are wonderful ones.

5 out of 5
I came for a wedding and it was absolutely amazing and comfortable. We’re planning on going back and stay there for a week.

Posted by , from miami, fl on Jun 26, 2018

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Comment from Hotel Management

Jun 26, 2018 by Julia, Guest Relations

Thank you for the terrific review of our hotel. The WoodSpring Suites team is glad to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

1 out of 5

Worst experience ever. Fat Drunk and Stupid!

Pros: Nothing. The elevator floor was muddy when we checked and no cleaner when we checked out.
Cons: Everything. The glasses needed to be cleaned. Filthy with water spots
Location: Next time I'll stay closer to Pittsburgh and pay the extra $
Upon attempting to check-in, there were already two other parties who had been waiting. This was at 3:00 PM! No staff members were around. There was a number to call Hah! I tried 5 times to two different numbers. The other parties informed me they also tried. We could here the phone ringing, but again, no one was around. I did find another number on the website and that seemed to ring to the same number. Finally, someone showed up with very little concern about anyone waiting. We were put on the 4th floor which was alight except that we asked to be near the end of the hall. We were told the room was on the end, but it wasn't. This should have been my first clue that something else was wrong. Our room was in the middle of the hallway. At 3:06 am, someone tried getting into our room. If it wasn't for the latch across the door, they would have got into our room. The door opened enough that we could see light from the hall way and hear Very Drunk people outside our room and eventually in another room very close by. Upon checking out, the clerk dressed in some very odd Easter Egg looking hat . Her only excuse was maybe someone had a pass key. REALLY.? How would a drunk person get a pass key? Of course considering the front desk was occupied for at least 20 minutes I suppose anyone could have gotten key. No apologizes or attempt to rectify to situation. Just attitude. Also, they only allow one free device for WI-FI each additional is $4..

Posted by on Mar 26, 2018

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Comment from Hotel Management

Apr 11, 2018 by Julia, Guest Relations

We are sorry that you had a negative experience during your stay with us. We strive to provide a great guest experience with comfortable rooms and friendly service and we will look into everything you've brought to our attention. We wish you all the best on your future travels.

5 out of 5

Convenient & Affordable

A quick overnight stay for a family of 4 adults. Arrived just after 11 & called the front desk person. They were very nice, and got us checked in quickly. Room was very clean and beds were comfortable. Kitchenette was a bonus but didn’t need this trip. Located close to a very good Mexican place and a First Watch cafe. Thumbs up all the way for the price we paid.

Posted by , from Harrisburg, PA on Feb 24, 2018

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Comment from Hotel Management

Apr 11, 2018 by Julia, Guest Relations

Thank you for the great review. We're so glad that our location was convenient for you and that you appreciated the comfortable, clean accommodations, especially the kitchen facilities, and that our wonderful staff impressed you. We love hearing from satisfied guests and look forward to welcoming you back.

1 out of 5

Horrible experience with the worst manager.

Pros: The location was the only good thing.
Cons: The cleanliness was below par, the walls are too thin, and the staff was abysmal. Manager Paul needs to be fired along with front desk lady Cascade.
Location: Rental car facility is across the street. Restaurants, a mall, Walmart and Costco are all relatively close by.
Paid for 7 nights but was kicked out after 6 because the hotel would not honor their word and adjust the dates of our stay in the computer by one day when they promised to allow us to make changes. We even had an agreement to extend our stay for an eighth night to allow my mother to recover from the flu but the heartless staff and belligerent manager pretended the agreement never existed and claimed I was trying to get free nights. They are the ones playing games. They have a sign above the front door that says ask us about free nights but when you ask they claim the promotion expired. That is false advertising but they won't take down the sign and just because I asked does not mean I was trying to do anything wrong. I paid for a full week and agreed to pay for an extra day so they were the ones who stole from me by not letting me stay for the full time I already paid for. In my entire life I have never been treated so disrespectfully. I have never been kicked out of anywhere and did nothing to deserve it. They stole my money and I am furious at how unprofessional the manager acted towards paying guests. Before I even finished a full sentence he started screaming at me to get out when I calmly tried to explain the situation. This is unacceptable behavior on the part of a business. This hotel is scamming people and because I wouldn't let them abuse my credit card they wanted me gone. Also the floors are so filthy they turn your feet black and all the noise was disturbing.

Posted by on Aug 5, 2017

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About the Extended Stay America Select Suites - Pittsburgh - Cranberry

Location 102 Wisconsin Ave, Cranberry Township, PA 16066

Property Features

As a guest of Extended Stay America Select Suites - Pittsburgh - Cranberry, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Cranberry Township hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2016
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites - Pittsburgh - Cranberry offers 121 accommodations with hair dryers. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

  • In-room kitchen
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Parasailing nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 10:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Signature Cranberry Pittsburgh Hotel
  • Hotel WoodSpring Suites Signature Cranberry Pittsburgh
  • WoodSpring Suites Pittsburgh Cranberry
  • WoodSpring Suites Signature Cranberry Pittsburgh
  • Extended Stay America Select Suites Pittsburgh Cranberry

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.