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Umaya Resort & Adventures

4-star property
Maya Beach, Stann Creek, Placencia, 1-855-201-7819

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4.4 out of 5
Excellent!
See all 18 Travelocity Reviews

"The room was decent except the terrible sewer smell from the water the last day that we had to bathe with and brush our teeth. We paid extra for the o ... " More

By a verified traveler on Wed 13 Nov 2019

Points Of Interest

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Hotel Description

4-star beachfront resort near Maya Beach

On the beach

With a stay at this Maya Beach resort, you'll be within half a mile (1 km) of Maya Beach and 6 miles (10 km) of Placencia Beach. Silk Caye National Park and Lagoon Caye are also in the region.

Poolside dining

A private beach, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the onsite laundry facilities, kid-friendly dining, and supervised childcare.

Free WiFi, kitchens

The 60 individually furnished guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include kitchens and 2 bathrooms.

One Bedroom Lagoon Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Premier Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Premier Lagoon Bay View

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Lagoon Bay View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Umaya Resort & Adventures ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Umaya Resort & Adventures

Everyone (12) Family (4)
3 out of 5
The room was decent except the terrible sewer smell from the water the last day that we had to bathe with and brush our teeth. We paid extra for the ocean side , but we found out people we upgraded to the ocean side for free because they were doing renovations which I am sure the hotel knew about when i booked this. The phone in the room never worked. I told atleast 1-2 employees about this daily since I arrived. It was never fixed and therefore we had to walk across the street to the front desk for any questions or problems, booking transportation times, telling them the tv was not working etc. Very inconvenient. There was bad communication on transportation times to go into town and for our airport departures. They seem to have bad communication.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Char

Hello; We really appreciate your feedback. Thank you for writing your comments and suggestions and everything you mentioned will be looked at thoroughly. It is well appreciated. We hope you had a great flight back home.

4 out of 5
The property was nice an clean. There were not very many amenities, spa was very small with limited appointments, no activities. The food was overpriced for the quality. Breakfast was the best meal. Staff was very friendly.

Posted by on May 15, 2019

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Comment from Hotel Management

May 15, 2019 by GM

Thanks for sharing your experience with us. We appreciate it.

4 out of 5
The property was beautiful! Updates have been made and it shows. I stayed on the sunset side, very calming and relaxing. Full kitchen , nice bathrooms , all around a nice hotel.

Posted by , from Delaware on Mar 26, 2019

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Comment from Hotel Management

Mar 28, 2019 by GM

Thanks for sharing your experience. We appreciate it!

5 out of 5
The resort is beautiful and the staff are attentive and friendly. The gym needs new equipment but overall a great location and resort.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thanks for sharing your experience with us!

3 out of 5
The staff was very nice, but disorganized and very slow. Also, they charged exorbitant rates for the tours leaving from the hotel. You can get much better rates going into town and booking them yourself.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 27, 2019 by GM

Thank you for sharing you’re experience. The resort is currently under new management and we are working our way to upgrade the facilities and review pricing.

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 2, 2019 by GM

Thank you!

5 out of 5

Posted by on Feb 13, 2019

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Comment from Hotel Management

Apr 2, 2019 by GM

Thank you!

5 out of 5
This was a wonderful place to stay, very family friendly and quiet. The staff was very nice and helpful. We were on the lagoon side, which we loved and would highly recommend. The walk to the beach side was just a few steps away. I would definitely recommend this resort to family and friends.

Posted by on Jul 28, 2018

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Comment from Hotel Management

Jul 30, 2018 by Luds

Thank you so much for taking the time to share your experience with us. It was indeed our pleasure hosting you and we do look forward to seeing you on your next visit.

4 out of 5
liked the room location. Bed very soft, not firm. pillows not comfy. air conditioner worked just ok. Fan in bedroom noisy . it was clean!

Posted by , from Los Angeles on Jul 9, 2018

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Comment from Hotel Management

Jul 18, 2018 by Luds

Thank you for sharing your experience Georgina. All concerns/comments are duly noted and reviewed by management

5 out of 5

The staff was amazing

The staff at Belize Ocean club resort were some of the best people we have ever met! The food and drinks they prepare with love every time. The resort was extremely accommodating and we will definitely return!!

Posted by , from corpus christi, TX on Feb 26, 2018

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About the Umaya Resort & Adventures

Location Maya Beach, Stann Creek, Placencia,

Property Features

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Umaya Resort & Adventures like an outdoor pool, complimentary bicycles, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This Mediterranean resort also offers a garden and a terrace. This 4-star Placencia resort is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2008
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Philip S. W. Goldson Intl. Airport (BZE) (213 km / 132.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 10 mi

Room Amenities

Umaya Resort & Adventures offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. These individually furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • 2 bathrooms
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:00 AM.

The Club House Restaurant - Overlooking the garden, this family restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fyah Beach Bar & Grill - This beachfront bar specializes in Caribbean cuisine and serves breakfast, brunch, and lunch. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a private beach, an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Kayaking on site
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Placencia Airport only.

Guests should contact this property in advance for arrival instructions.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Umaya Resort & Adventures

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belize Ocean
  • Belize Ocean Club
  • Belize Ocean Club Hotel
  • Ocean Belize
  • Ocean Club Belize
  • Belize Ocean Club Placencia
  • Belize Ocean Club Resort Placencia
  • Belize Ocean Club Resort
  • Belize Ocean Club
  • Umaya Resort Adventures
  • Umaya & Adventures Placencia
  • Umaya Resort & Adventures Resort
  • Umaya Resort & Adventures Placencia
  • Umaya Resort & Adventures Resort Placencia

You should know

  • Umaya Resort & Adventures offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.