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Aloft Playa Del Carmen

3.5 star property
3.5-star hotel near Quinta Avenida, connected to a shopping center

Choose dates to view prices

Photo gallery for Aloft Playa Del Carmen

Rooftop terrace
Front of property - evening/night
Hypo-allergenic bedding, down comforters, in-room safe
Daily buffet breakfast (MXN 300 per person)
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
  • Popular LocationQuinta Avenida4 min walk
  • Popular LocationPlaya del Carmen Main Beach8 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

View from room

Breezy, Room, 2 Queen Beds, Balcony

  • 443 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

8.6/10 Very Good
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

10/10 Exceptional
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • 730 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Balcony

  • 853 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds

10/10 Exceptional
  • 899 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Balcony

10/10 Exceptional
  • 867 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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$97 total
includes taxes & fees
Jun 18 - Jun 19
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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Calle 12 and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 4 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪MiDogo Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Logia Café - ‬3 min walk
  • ‪Zitla - ‬2 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

Aloft Playa Del Carmen

3.5-star hotel near Quinta Avenida, connected to a shopping center
Aloft Playa Del Carmen offers its guests 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. A terrace, tour/ticket assistance, and a convenience store are also featured at Aloft Playa Del Carmen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2022
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
  • Dining venue
Aloft Playa Del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 200 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 300 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 550 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

How close is Aloft Playa Del Carmen to the airport?

Aloft Playa Del Carmen is 21 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Aloft Playa Del Carmen?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on Jun 17, 2024 start from $77.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aloft Playa Del Carmen have an airport shuttle?

Airport shuttle services are not available at Aloft Playa Del Carmen.

How close is Aloft Playa Del Carmen to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 11-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Aloft Playa Del Carmen offer free breakfast?

Free breakfast isn’t provided at Aloft Playa Del Carmen, but buffet breakfast is offered for a fee of MXN 300 for adults and MXN 150 for children.

Is there a casino at Aloft Playa Del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min walk) is nearby.

What time is check-in at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Aloft Playa Del Carmen?

Free parking is not available at this hotel. Self parking is available for MXN 200 per day.

Does Aloft Playa Del Carmen have a pool?

Aloft Playa Del Carmen features 2 outdoor pools.

Does Aloft Playa Del Carmen have a restaurant?

Yes, there is a restaurant on site.

Does Aloft Playa Del Carmen have a spa?

There are no spa services available at this hotel.

How close is Aloft Playa Del Carmen to downtown Playa del Carmen?

Aloft Playa Del Carmen is 0.1 mi away from Playa del Carmen.

Aloft Playa Del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 233 reviews" "
Rating 8 - Good. 44 out of 233 reviews" "
Rating 6 - Okay. 11 out of 233 reviews" "
Rating 4 - Poor. 8 out of 233 reviews" "
Rating 2 - Terrible. 14 out of 233 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful roof top pool and close to the beach. Friendly staff, safe, clean and comfy beds.
Stayed 11 nights in Jan 2024

10/10 Excellent

Piper

Stayed 3 nights in Mar 2024

8/10 Good

Emanuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Perfectly located in the heart of downtown Playa del Carmen. Functional gym and amazing rooftop pool with bar. Only downside is the music playing is WAY too loud and not relaxing. Staff often get overwhelmed with the number of customers and have a hard time managing the expectations and needs of every single one them. Great hotel, new. Just missing some adjustments to make it perfect. Will definitely come back !
Stayed 7 nights in Feb 2024

10/10 Excellent

Vishakh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, exceptional service. The location is quite convenient with the main beaches, restaurants and markets - all within walking distance. The rooms are quiet, well furnished, and cozy.
Stayed 6 nights in Feb 2024

8/10 Good

Roeland, Kelowna

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Feb 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Excelente hotel, buena ubicación, cómodo,moderno.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gem in a great location. Clean, modern and great staff
Stayed 6 nights in Feb 2024

4/10 Poor

Tamica

Staff failed to stock items necessary in room
Stayed 3 nights in Feb 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Amazing infinity pool and rooftop as well. You can see the sunset that overlooks a soccer field. So nice. My two main concerns based off of other peoples reviews were the noise and hot water. The hot water was never an issue. Didn't matter what time of day we showered, it was always steaming hot. The noise is trickier. I did not hear any construction noise that some people mentioned. Did not hear cars as well even though we faced a street. Just the occasional loud motorcycle, but it's the city, that is expected. The noise that was the most bothersome was the DJ music from the roof at night. The bass would cause our room to vibrate at times and it went until 1am every night. I can sleep through almost anything, but if you are sensitive to that type of noise when trying to sleep, then I suggest you look elsewhere. Aside from the noise, it was a great stay and I'd probably come back.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller new hotel one block away from 5th avenue and the downtown area. Reception was efficient. Rooms are small but well laid out. Cleaning staff is friendly and helpful. One quirky thing;they distribute 1 tiny water bottle per day per room where you are usually 2 people. I would give two or none at all... I will come back to this hotel
Stayed 7 nights in Feb 2024