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4.7 out of 5

"This place was half a block from street fair that goes til esrly morning hours. Inside the room, didn't hear anything. Loved that " More

By a verified traveler on Thu 13 Feb 2020

Hotel Description

Family-friendly 3.5-star hotel near Playa del Carmen Main Beach

Heart of Playa del Carmen

Within a 10-minute walk of this Downtown hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).

2 outdoor pools

This romantic hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Families will appreciate the children's pool and picnic area. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 49 guestrooms boast modern comforts like LCD TVs with satellite channels, along with free WiFi. Pillowtop beds, refrigerators, and room service are also available.

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$67* Per night/room Jan 18 - Jan 19

Deluxe Double Street View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Delux Double Pool/Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Jr Suite Pool/Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aventura Mexicana Hotel ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aventura Mexicana Hotel

Everyone (13) Couples (3)
5 out of 5
This place was half a block from street fair that goes til esrly morning hours. Inside the room, didn't hear anything. Loved that

Posted by , from Pendleton Or on Feb 13, 2020

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5 out of 5
I would definitely recommend this place for a great stay while visiting Playa Del Carmen!!! Our stay was from 8/10-8/18.

Posted by , from San Diego on Aug 19, 2019

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5 out of 5
I’ve been to several resorts in Mexico as well as other countries. Aventura Mexicana beasts them all, no question!!! The pools and the trees/flowers/vegetation are beautiful! There was never a timer it that it was crowded or loud, staff were all friendly as well. I Also prefer the hotel vs a large restore. NO complaints here! Perfect location within walking distance everywhere! (Not mention the cats ha hanging around) Can’t wait to go backs!

Posted by on May 3, 2019

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5 out of 5
The atmosphere felt relaxing. Would have enjoyed a restaurant with room service.

Posted by on Apr 9, 2019

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3 out of 5
The location is awesome but the rooms could be cleaned a bit more thoroughly

Posted by , from Playa Del Carmen on Feb 17, 2019

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3 out of 5
It's okay. Pros and Cons: It was affordable and includes breakfast. Breakfast is limited; if you want extras, be prepared to pay. It was sufficient for me, though. Excellent location - right between 5th and 10th, walking distance to the beach. Staff is okay and housekeeping did a good job. There are about 4 free yoga classes a day (or tai chi, etc.)The grounds are pretty, but mainly deserted. The pools are small and more decorative than anything else. The room was very musty, however, but once I turned on the AC, I did not notice it. But if I were allergic, I could not have stayed in the room. Upon return to the U.S., ALL my belongings smell musty. I've washed all clothes and they smell less musty but will need to wash them again to hopefully remove the smell entirely. Even my hairbrush and sunhat smell. Also, the room is very basic. I highly recommend a suite which includes a garrafon of water, so you always can refill your bottle. Rooms are not as pretty as the pics. Overall, aside from the strong mustiness, it was a good, quiet place to stay.

Posted by on Jan 13, 2019

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5 out of 5
Great place to stay, very nice staff, clean and close from everywhere

Posted by on Nov 30, 2018

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5 out of 5

Amazing Hotel

Pros: The hotel was very clean and comfortable. We didn't want to leave
Cons: A little more sunshine near the pools
Location: The location was right off the shopping area. The location was perfect.
We had the best time on our stay at Aventura Mexicana. The hotel was beautiful and the beds were amazingly comfortable. The only thing that was somewhat disappointing was the amount of sun near the pools. They were covered with a lot of palm trees so it was hard to get consistent sunshine, which is why we came. Other than that, everything was immaculate. Everyone was very friendly and willing to help with anything we needed. We met some awesome staff members. Our favorites were Dora, Miguel, Sara, Hector and I believe the other one was Antonio? The guy at the front desk (Antonio?) was most helpful and very accommodating. I hope I am remembering his name correctly! All of these staff members deserve recognition as they made our trip most delightful. The bartender was fun also, and made great drinks. I would definitely recommend Aventura Mexicana for future trips. It is a great place to take your family for a fun and peaceful vacation!

Posted by , from Minnesota on Mar 21, 2018

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5 out of 5

Beautiful and quiet place to stay.

Pros: We liked everything about this hotel. The clean rooms, comfortable beds, great staff.
Cons: Nothing, everything was good.
Location: Lots of shopping, restaurants, entertainment, beaches, ferry to Cozumel only a few blocks away.
This was one of the best hotels that we have stayed at on a vacation. The rooms were clean and well kept, the hotel and grounds were beautiful. The pool areas were lush with well cared for plants, trees and grasses. It was wonderful to just sit by the pool and relax in that great environment. The staff were very friendly and helpful. Check-in was super fast and easy, which was so great after a long plane ride. The food at the hotel restaurant was fantastic. We didn't have one thing that we didn't like. Even the coffee was good. The hotel is in a good location also. Just a half a block from 5th Avenue, and about 5 blocks from the beach made it very easy to walk to most anything that we wanted to do. Even being that close to everything, it was still quiet when we were wanting to relax or sleep. An absolutely great hotel, couldn't say enough good things about it. Would highly recommend this lovely place to any one.

Posted by , from Iowa on Feb 21, 2018

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5 out of 5

Very nice boutique hotel near fifth ave

Wonderful hotel and very close to 5th ave in playa del carmen. Rooms very clean and had everything we needed. Def recommended bc of its quality and service.

Posted by , from new jersey on Feb 1, 2018

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All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Yoga classes/lessons included
  • Airport transfers not included

Property Features

Aventura Mexicana Hotel offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters). Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Aventura Mexicana Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 49 guestrooms or units
  • 3 levels
  • 2 buildings
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces)


  • Property shuttles: Airport shuttle

Room Amenities

Aventura Mexicana Hotel offers 49 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Mayan Bistro - Overlooking the pool and garden, this restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Guests under 17 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Massages

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers an aduls only area and a family area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2682 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aventura Mexicana
  • Aventura Mexicana Hotel
  • Aventura Mexicana Hotel Playa del Carmen
  • Aventura Mexicana Playa del Carmen
  • Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
  • Aventura Mexicana
  • Aventura Mexicana Hotel Hotel
  • Aventura Mexicana Hotel Playa del Carmen
  • Aventura Mexicana Hotel Hotel Playa del Carmen

You should know

  • Aventura Mexicana Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.