Save

Etéreo, Auberge Resorts Collection

5.0 star property
5-star beachfront resort near Maroma Beach

Choose dates to view prices

Etéreo, Auberge Resorts Collection

Photo gallery for Etéreo, Auberge Resorts Collection

Ocean Studio with Plunge Pool | Free minibar items, in-room safe, blackout drapes, iron/ironing board
Beach bar
Exterior
Free minibar items, in-room safe, blackout drapes, iron/ironing board
3 restaurants, breakfast served

Overview of Etéreo, Auberge Resorts Collection

Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Paseo Kanai 16, Playa del Carmen, QROO, 77730
  • Popular LocationMaroma Beach1 min walk
  • Popular LocationParadise Beach11 min walk
  • Popular LocationTres Rios Ecopark16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Room options

View all photos for Two Bedroom Ocean Penthouse with Plunge Pool

Two Bedroom Ocean Penthouse with Plunge Pool | Dining room

Two Bedroom Ocean Penthouse with Plunge Pool

  • 3050 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Ocean Suite with Plunge Pool

Beach/ocean view

Ocean Suite with Plunge Pool

  • 1375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Studio with Sky Deck and Plunge Pool

Ocean Studio with Sky Deck and Plunge Pool | Terrace/patio

Ocean Studio with Sky Deck and Plunge Pool

  • 1500 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 2 Bedrooms (Ocean Veranda)

View from room

Duplex, 2 Bedrooms (Ocean Veranda)

  • 3050 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Ocean Studio - 2 Queens

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio - 2 Queens

  • 875 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Ocean & Sunset Suite

View from room

One Bedroom Ocean & Sunset Suite

  • 1650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Ocean Penthouse with Plunge Pool

Three Bedroom Ocean Penthouse with Plunge Pool | Dining room

Three Bedroom Ocean Penthouse with Plunge Pool

  • 3925 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 King Beds

View all photos for Mangrove Studio with Plunge Pool - 2 Queens

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Mangrove Studio with Plunge Pool - 2 Queens

  • 875 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mangrove Studio with Plunge Pool

View from room

Mangrove Studio with Plunge Pool

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Ocean & Sunset Suite

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Ocean & Sunset Suite

  • 2525 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Three-Bedroom Ocean Veranda Duplex

Three-Bedroom Ocean Veranda Duplex | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Three-Bedroom Ocean Veranda Duplex

  • 3925 sq ft
  • Sleeps 7
  • 2 Queen Beds and 2 King Beds

View all photos for Ocean Studio

Ocean Studio | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio

  • 875 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Studio with Plunge Pool

Ocean Studio with Plunge Pool | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio with Plunge Pool

  • 875 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite with Sky Deck and Plunge Pool

Ocean Suite with Sky Deck and Plunge Pool | Terrace/patio

Ocean Suite with Sky Deck and Plunge Pool

  • 2075 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Mangrove Studio

Mangrove Studio | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Mangrove Studio

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Banyan Tree Mayakoba
On private beach
Pool
Spa
Pet friendly
4.9 out of 5, Exceptional, (1000)
The price is $595
per night
$811 total
includes taxes & fees
May 9 - May 10
Banyan Tree Mayakoba

About the neighborhood

Playa del Carmen

On the beach.At this Maroma resort, you'll be within a 5-minute walk of Maroma Beach and Virgen Beach. Also, Paradise Beach is within half a mile (1 km) and Tres Rios Ecopark is within 6 miles (10 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 11 min walk
  • Playa Paraiso Golf Course - 13 min drive
  • Tres Rios Ecopark - 16 min drive
  • El Camaleón Mayakoba Golf Course - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Aromes - 16 min drive
  • Jaal-Ha - 18 min drive
  • Preferred Beach Club - 16 min drive
  • La Palapa Bar - 16 min drive
  • Ma Loo Bar - 16 min drive

About this property

Etéreo, Auberge Resorts Collection

5-star beachfront resort near Maroma Beach
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Etéreo, Auberge Resorts Collection you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room, and a fitness center. Free valet parking is available.

This 5-star Playa del Carmen resort is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 8 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2021
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar on the beach
  • 1 conference room
Etéreo, Auberge Resorts Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Sana has 6 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 to 55 for adults and USD 30 to 40 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Snorkeling
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, and pet grooming services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 40–55 for adults, and USD 30–40 for children
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Etereo Auberge Resorts Collection
Etéreo, Auberge Resorts Collection Resort
Etéreo, Auberge Resorts Collection Playa del Carmen
Etéreo, Auberge Resorts Collection Resort Playa del Carmen

Frequently asked questions

How close is Etéreo, Auberge Resorts Collection to the airport?

Etéreo, Auberge Resorts Collection is 32.6 mi (277-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Etéreo, Auberge Resorts Collection?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Etéreo, Auberge Resorts Collection on Apr 26, 2024 start from $1,099.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Etéreo, Auberge Resorts Collection have an airport shuttle?

Airport shuttle services are not available at Etéreo, Auberge Resorts Collection.

How close is Etéreo, Auberge Resorts Collection to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Etéreo, Auberge Resorts Collection offer free breakfast?

Free breakfast isn’t offered at Etéreo, Auberge Resorts Collection, but full breakfast is offered for a fee of between USD 40 and 55 for adults, USD 30 and 40 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Etéreo, Auberge Resorts Collection?

No, there is no casino at this resort, but Riviera Gran Casino (22-min drive) is nearby.

What time is check-in at Etéreo, Auberge Resorts Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Etéreo, Auberge Resorts Collection?

This resort offers free valet parking.

Does Etéreo, Auberge Resorts Collection have a pool?

Etéreo, Auberge Resorts Collection features 2 outdoor pools and a children's pool.

Does Etéreo, Auberge Resorts Collection have a restaurant?

There are 3 onsite restaurants, offering options like ocean views, a beachfront location, and light fare.

Does Etéreo, Auberge Resorts Collection have a spa?

Pamper yourself with a day at Sana, where you can enjoy beach massages.

How close is Etéreo, Auberge Resorts Collection to downtown Playa del Carmen?

Etéreo, Auberge Resorts Collection is 8.5 mi away from Playa del Carmen.

Etéreo, Auberge Resorts Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

leon, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not enough words for how much we enjoyed our stay. Every minute of our time at the resort was beyond expectations - from the unforgettable room and view, the highest quality customer service from every staff member we encountered, to the phenomenal food… especially at Itzam. We will always compare future “relaxing” vacations to this one and we have genuine plans to return one day - which is not a common thing we do since we enjoy staying in different places. We are telling all our family and friends to make an effort to visit!
Stayed 3 nights in Aug 2023

10/10 Excellent

Charith, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot! Beach and pool areas are well attended and maintained. Dinning options are great too with different foods at each.
Stayed 4 nights in Jun 2023

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming
I was completely underwhelmed with the hotel overall. The room was perfection, no complaints. The design of the hotel was beautiful - the property, decor, etc. However, the beach was terrible. It was tiny, the water was not crystal clear, not sure what it was as there was not a ton of seaweed visible. The sand was mostly hard, not the powder soft white beaches which are everywhere else in the area. I have stayed at every hotel in mayakoba, and I was very excited to try something new, but it was just a disappointment at this price point. The property is small and there are very few options for food. I am always a beach person, never hang out by the pool, but the food and beverage options (and prices, so weird!) were better at the pool. I ordered a $25 pina colada by the beach that was horrible... bad enough that I genuinely think it was an accident. I did not want to complain, so I just moved on and did not finish it. Service was ok, nothing special like at the rosewood or even fairmont hotels. Stunning design, but lacking in a lot of areas. It's new, so I hope they can improve.
Stayed 3 nights in Oct 2022

6/10 Okay

Harsh

Traveled with family
Liked: Cleanliness, staff & service
Property is good but at the price one would expect something exceptional
Stayed 4 nights in Oct 2022

10/10 Excellent

Kai

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 2 nights in Aug 2022

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular. The absolute best in all of Cancun.
Stayed 1 night in Aug 2022

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we had hoped for all around! Above all, every single person we met who work at Etereo are beyond kind and thoughtful and went above and beyond to make us feel so genuinely taken care of. We left feeling like we made new friends that we would love to see again. The restaurants, pools, our room and especially SANA (spa) were simply perfect and we experienced beautiful and spiritual experiences while there that we will never forget.
Stayed 5 nights in Aug 2022

10/10 Excellent

Jeremy B

Stayed 3 nights in Jul 2022

10/10 Excellent

Daniel, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único tema es que reserve una habitación Ocean Studio con Sky deck y punge pool y me dieron una que solo era Ocean Studio with Plunge Pool. No entiendo la razón de ello ni se me hace correcto que no den lo que uno reservo y pago, aparte de ello el hotel es espectacular y un gran servicio. Lastrima que no honraron ni bonificaron el cuarto que no me pudieron dar
Stayed 3 nights in Jul 2022