Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes
Sports facility
Front of property
Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪13 min walk‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Super Saver

  • 512 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View

  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Club Room - Pool Access, Pool View

  • 640 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room

  • 635 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis)

  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower

  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room Deluxe With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Deluxe With Garden View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Double Room With Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Double Room Premium With Garden View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Triple Room Premium With Garden View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Luxury With Pool View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room Deluxe With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room Deluxe With Garden View

  • Sleeps 2
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Single Room Luxury With Pool View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room With Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

Triple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Triple Room Premium With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Triple Room Deluxe With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Quadruple Room Premium With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room Premium With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Deluxe With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room Premium With Garden View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 13 min walk - 0.7 miles
  • Gran Coyote Golf - 7 min drive - 2.5 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 2.6 miles
  • Quinta Avenida - 12 min drive - 5.6 miles
  • Playa del Carmen Main Beach - 26 min drive - 6.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

How close is Grand Sunset Princess - All Inclusive to the airport?

Grand Sunset Princess - All Inclusive is 26.4 mi (280-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Apr 22, 2025 start from $319.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sunset Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Sunset Princess - All Inclusive.

How close is Grand Sunset Princess - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Sunset Princess - All Inclusive offer free breakfast?

Grand Sunset Princess - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Grand Sunset Princess - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Sunset Princess - All Inclusive?

This property offers free self parking.

Does Grand Sunset Princess - All Inclusive have a pool?

Grand Sunset Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Sunset Princess - All Inclusive have a restaurant?

Yes, there are 9 restaurants on site.

Does Grand Sunset Princess - All Inclusive have a spa?

This property has a spa, which features massages, aromatherapy, and body wraps.

How close is Grand Sunset Princess - All Inclusive to downtown Playa del Carmen?

Grand Sunset Princess - All Inclusive is 4 mi away from Playa del Carmen.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1275 out of 2735 reviews
Rating 8 - Good. 727 out of 2735 reviews
Rating 6 - Okay. 414 out of 2735 reviews
Rating 4 - Poor. 162 out of 2735 reviews
Rating 2 - Terrible. 157 out of 2735 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful property. Lots of food options. Staff was amazing.
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Have been twice now. Will definitely return.
Stayed 7 nights in Feb 2025

10/10 Excellent

Constanza Antonela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Desarai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle Vibe

Very fun place. The common grounds are beautiful and well maintained. Very much a jungle vibe! Coatis, iguanas, deer, wild pigs, and monkeys. Our swim up room was great! Buffet food was decent but the restaurants were very good!
Stayed 7 nights in Jan 2025

10/10 Excellent

artjon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vacation
Stayed 7 nights in Jan 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was plentiful but a bit bland but on the whole great value
Stayed 10 nights in Jan 2025

10/10 Excellent

Patricia

Stayed 5 nights in Jan 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The bathrooms had a funny smell, the dining reservations were not friendly and check in service was not very informative up on arrival other then that it was very good
Stayed 7 nights in Jan 2025

10/10 Excellent

Alan James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautifully maintained, staff are lovely, lots of food options, if you go hungry that’s on you. The food at the buffet could be a little warmer but there are microwaves in each restaurant so it’s not a problem. Rooms are kept very clean each day.
Stayed 8 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it with our 2 year old. Great staff, amenities and entertainment.
Stayed 7 nights in Nov 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice place to stay.
Stayed 5 nights in Jan 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
Very tired resort. The food is awful. We ended up going off the property for most of our dinners. The staff at the front desk are lovely but many of our interactions with workers in the restaurants were unpleasant. Would not go back. Would not recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

John, Lake In The Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are amazing and would highly recommend
Stayed 6 nights in Dec 2024

2/10 Terrible

Joshua Levi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Lavender Lily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: clean facility, great landscaping and greenery, very big with lots of pool options. Cons: 1) the service from waitstaff was not good across the resort - had to chase ppl down to get water refilled while dining, often sat at the lounges without any service, very slow service around the pool etc. 2) terrible, just terrible experience with the online dinner reservation system. Even after repeated attempts with concierge, it was not resolved - staff just passed along the responsibility to others. It was particularly hard to link 2 rooms to get reservations at the same time. Spoke to others staying there and many ppl ending up paying the concierge $50 to get access to timely reservations - not my style. 3) food/dining was meh, with the Miso restaurant being by far the worst. Buffets were good for salads and fruits but the mains were repeated each day for breakfast and lunch. 4) furniture in the rooms are a bit dated. Overall, a decent 4 star hotel, but not worth the 5 star rating.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Yuliana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel needs some maintenance. During our stay the ceiling leaked when it rained outside. Definitely not what you’d expect. Staff is friendly and helpful, however a lot of the staff members will request tips. Which is fine, and I always tip, but also creates odd pressure around it. The food is mid at best. Hotel shop is super overpriced, so don’t forget to pack anything, or be ready to spend $22 on a can of bug spray, that’s like $5 at any store in U.S. but that’s to be expected of a touristy area. The beach was great - there were enough lounges and towels at all time. There are bars and snacks pretty much everywhere. We saw a lot of wildlife while just walking around - pigs, deer, spider monkeys, capybaras, all kinds of birds. The rooms were clean, beds were comfy.
Stayed 9 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Overall a nice resort, buildings, pools and beach. Lots of places to sit and relax. Food and drinks were okay but nothing outstanding. The rolls in the buffet were always hard.
Stayed 4 nights in Jan 2025

8/10 Good

Tara Lynn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Dylan

Traveled with partner
Liked: Staff & service
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Iurie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time was there with my family, its like in paradise! Recommend!
Stayed 7 nights in Jan 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great food and entertainment would go again thank you
Stayed 7 nights in Jan 2025

10/10 Excellent

Robyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort! We will definitely be back! Food and rooms and drinks were fantastic!!
Stayed 5 nights in Jan 2025