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4.4 out of 5

"There was no help to bring up the luggage to the 3rd floor. " More

By a verified traveler on Thu 25 Jul 2019

Hotel Description

4-star hotel near Quinta Avenida

Close to the beach

Within a 15-minute walk of the hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach Club and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and valet parking.

Free WiFi, refrigerators

The 91 guestrooms have plasma TVs with satellite channels and offer free WiFi and refrigerators. Other amenities include room service, ceiling fans, and hair dryers.

Standard Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Feb 28 - Feb 29

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

HM Playa del Carmen ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HM Playa del Carmen

Everyone (4) Family (3)
4 out of 5
There was no help to bring up the luggage to the 3rd floor.

Posted by on Jul 25, 2019

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5 out of 5
Love this place I will defiantly come again it’s very close to shopping and restaurants and close to the beach.

Posted by on Jul 12, 2019

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5 out of 5

Posted by on Jul 11, 2019

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5 out of 5
Good service,good breakfast,good location,nice hotel.

Posted by on Feb 19, 2019

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5 out of 5

Posted by on Feb 19, 2019

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5 out of 5
We stayed one day only, we loved it. We had a corner unit which was large. We loved the balcony, big enougf.Breakfast was great. Beach is 10 minutes away by walking.

Posted by on May 28, 2018

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2 out of 5
Nice little hotel! My only complaint is that the room was extremely small and when we looked out the window, our view was an abandoned building. However the staff was extremely friendly, especially the gentleman who helped us out with taxi service (the driver didn’t speak English) to get to the right church for a wedding we were attending.

Posted by , from Chicago, IL. on May 20, 2018

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Property Features

HM Playa del Carmen offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly HM Playa del Carmen. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 91 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (55.3 km / 34.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. 50-cm plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

HM Playa del Carmen has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 2

Hotel Names

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa del Carmen Hotel
  • HM Playa del Carmen Playa del Carmen
  • HM Playa del Carmen Hotel Playa del Carmen
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.