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Heaven Hotel

3.0 star property
3-star aparthotel near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Heaven Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property
Apartment, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi
Apartment, 2 Bedrooms | Living room | Smart TV
Full-size fridge, microwave, toaster, cookware/dishes/utensils
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • WasherWasherWasher
  • DryerDryerDryer

Explore the area

Map
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf3 min drive
  • Popular LocationPlaya Xcalacoco3 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Room options

View all photos for Family Apartment

Shower, rainfall showerhead, hair dryer, towels

Family Apartment

  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10/10 Exceptional
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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$38 total
includes taxes & fees
Jun 10 - Jun 11
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About the neighborhood

Playa del Carmen

In Playa del Carmen .Within 2 miles (3 km) of this Playa del Carmen aparthotel, you'll find Playa Xcalacoco and Gran Coyote Golf. El Camaleón Mayakoba Golf Course and 28 de Julio Square are also within 3 miles (5 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Gran Coyote Golf - 3 min drive
  • Playa Xcalacoco - 3 min drive
  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Quinta Avenida - 8 min drive
  • Playa del Carmen Main Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Alberca - Pool - 5 min drive
  • Amaranto - 20 min walk
  • The Fives Plaza - 2 min drive
  • 5th Avenue - 16 min walk
  • Miso - 16 min walk

About this property

Entire place

Heaven Hotel

3-star aparthotel near El Camaleón Mayakoba Golf Course
Heaven Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Heaven Hotel also features a terrace, concierge services, and laundry facilities.

This 3-star Playa del Carmen aparthotel is smoke free.

  • 20 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Heaven Hotel offers 20 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area
  • Window screens

Entertainment

  • Smart TV with digital channels

Outdoor areas

  • Balcony
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe
  • Safe at front desk

Things to do

  • Children's pool on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 20 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

Property Registration Number 117096

Property is also known as

Heaven Hotel Aparthotel
Heaven Hotel Playa del Carmen
Heaven Hotel Aparthotel Playa del Carmen

Frequently asked questions

How close is Heaven Hotel to the airport?

Heaven Hotel is 25.6 mi (262-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Heaven Hotel?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Heaven Hotel on May 28, 2024 start from $58.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heaven Hotel have an airport shuttle?

Airport shuttle services are not available at Heaven Hotel.

How close is Heaven Hotel to the beach?

This aparthotel is 4.3 mi (12-min drive) from Playa del Carmen Main Beach and 7.3 mi (14-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Heaven Hotel offer free breakfast?

Heaven Hotel does not offer free breakfast.

Is there a casino at Heaven Hotel?

No, there is no casino at this aparthotel, but Riviera Gran Casino (8-min drive) is nearby.

What time is check-in at Heaven Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Heaven Hotel?

Free parking is not available at this aparthotel.

Does Heaven Hotel have a pool?

Heaven Hotel features an outdoor pool and a children's pool. Pool access starts at 8:00 AM.

Does Heaven Hotel have a spa?

There are no spa services available at this aparthotel.

How close is Heaven Hotel to downtown Playa del Carmen?

Heaven Hotel is 3.6 mi away from Playa del Carmen.

Heaven Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews" "
Rating 8 - Good. 7 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.8/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leopoldo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would definitely be interested in staying there again
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Very close to a store and restaurants. If you need a ni to crash with your family or just yourself ?mthis is the perfect place. If you want to stay longer not a problem. This location is perfect to a beach.
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Traveled with family
Nuevo y súper limpio
Excelente!! Super limpio tiene estacionamiento una farmacia en la esquina y un 7 eleven! Tuvimos una muy buena estancia además tiene lavadora y secadora
Stayed 3 nights in Dec 2023

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Last minute reservation. Beautiful appartment. Well maintained. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Property was great clean quiet, great location, grocery nearby Will recommend and I will stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is newer, very clean, great staff, beautiful pool, spacious parking, and the rooms are big, tons of natural light, blackout curtains, plenty of closet space, 2B/2B, big kitchen, tvs in every room, gorgeous living room, and washer/dryer! You can’t beat the price for this value. Also all the amenities you need on the same block (pharmacy, medical, food, convenience store, barber, swimwear, and more. Would highly recommend!
Stayed 13 nights in Oct 2023

6/10 Okay

Mayra

Stayed 1 night in Aug 2023

10/10 Excellent

Bernhard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Jul 2023

10/10 Excellent

ARISTIDES

Traveled with family
Liked: Cleanliness, room comfort
Nice place to stay
Great hotel, staff is friendly. Good location. Quiet. Hotel is new and clean. Highly recommend it
Stayed 4 nights in Jul 2023

10/10 Excellent

Leanna A

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hotel is very cozy, nice, rooms are better than described. Nice to stay and vacay! Is like home.
Stayed 2 nights in Jul 2023