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"Based on the price this hotel is ok, has pros and cons, overall is decent.... employees are courteous, however you can see that there is been ran with ... " More

By a verified traveler on Mon 16 Apr 2018

Hotel Description

3-star Colonial hotel near Quinta Avenida

Close to the beach

Within a 10-minute walk of this Centro hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Playa del Carmen Maritime Terminal is within half a mile (1 km) and Mamitas Beach Club is within 2 miles (3 km).

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A garden and a picnic area are also provided.

Free WiFi, Smart TVs

The 29 guestrooms boast modern comforts like Smart TVs with cable channels, along with free WiFi. Other amenities include minibars, ceiling fans, and hair dryers.

Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$39* Per night/room Feb 23 - Feb 24

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Casa De Las Flores ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Casa De Las Flores

Everyone (5) Family (1)
3 out of 5
The breakfast was a big disappointment , no place to seat and enjoy the food, no ac in the eating room

Posted by on Feb 27, 2019

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Comment from Hotel Management

Feb 27, 2019 by Alberto Perez

Dear Grace Thank you very much for your visit. I am so sorry about the brekfast, you are right, we we adapted this small space in order to offer to our guests a cozy and colorful room where they can take a healthy and light but filling continental breakfast. I sincerely apologize if you got the cafateria in a crowded time, believe me, is not that common. best regards

3 out of 5
Rooms really need some restructuring, specially baths. Toilet paper cant be discordes ni wx :-(

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by Alberto Perez

Dear Alejandro Thank you for your preference.

4 out of 5

Expect to get for what you’re paying for

Based on the price this hotel is ok, has pros and cons, overall is decent.... employees are courteous, however you can see that there is been ran with almost no budget, the breakfast could use some imagination and needs to be cleaner, despite the low budget feeling it has some nice trees and waking up with the sound of the singing birds was perhaps the best thing.. is very close to the 5th Avenue and the beach, not bad for the price. I was never told or offered the laundry service never hear about day care, I recommend the hotel staff to provide more information about the ammeneties, perhaps some visual aids. Ok location, cute paint on walls, but please invest some money on maintenance and cleaner appearance.

Posted by , from USA on Apr 16, 2018

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Comment from Hotel Management

Apr 17, 2018 by Alberto Perez

Dear Rick Thank you very much for your visit and review. I am glad you had enjoyed your stay with us. Thank you for all the observations, they will help a lot to other travelers to make their mind. Thank you

2 out of 5

2 stars

Wifi does not work in rooms in the back constantly drops. Bathroom with some mold by shower head and room could use a new coat of paint. Parking is available in front of hotel. Pool is small and usually full of leaves from trees. AC unit makes continuous predator type noise. Could use some new linens for bed. For the price I have stayed in far better in PDC.

Posted by , from Miami on Jan 10, 2017

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Comment from Hotel Management

Feb 6, 2017 by Alberto Perez

Muchas gracias por su amable visita y su comentario. Le ruego disculpe los inconvenientes y nos brinde la oportunidad de servirle nuevamente en un futuro para demostrarle que cada una de sus observaciones son tomadas en cuenta. Muchas gracias

4 out of 5

Nice hotel, great location.

Sweet , quaint not frivolous, but wasn't looking for that. Perfect location, helpful staff, and dedicated to making my stay wonderful! Housecleaning staff always have a sweet surprise when we returned to our room. A sweet place to come to after enjoying our day out!

Posted by , from Santa Barbara, California on Aug 14, 2015

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5 out of 5

Nice and Authentic Hotel!

Loved the hotel, nice location close to everything, quiet and clean. Staff was super helpful and attentive, always willing to help. Room was nice, clean and attention to small distinctive details was great, we were pleasantly suprised every time we came back from a long day. I highly recommend it, great value exactly how it looks in the pictures, garden is beautiful. Only thing that needs improvement is the breakfast provided, at the very least they could serve authentic Mexican bread, and real fruit juice, but that is the only thing, everything else is great.

Posted by , from California on Jul 1, 2015

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Property Features

Hotel Casa De Las Flores offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. The business-friendly Hotel Casa De Las Flores also features a picnic area and beach/pool umbrellas. This 3-star Playa del Carmen hotel is smoke free.

  • 29 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 100
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (56.3 km / 35 mi)
  • Parking:

Room Amenities

Hotel Casa De Las Flores offers 29 air-conditioned accommodations with minibars and safes. 40-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • Smart television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to noon.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Hotel Casa De Las Flores

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 80 for adults and MXN 80 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Las Flores
  • Casa Las Flores Playa del Carmen
  • Hotel Casa Las Flores
  • Hotel Casa Las Flores Playa del Carmen
  • Casa De Las Flores Hotel
  • Hotel Casa De Las Flores Playa Del Carmen Riviera Maya
  • Hotel Casa De Las Flores Hotel
  • Hotel Casa De Las Flores Playa del Carmen
  • Hotel Casa De Las Flores Hotel Playa del Carmen

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.