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Hotel Description

5-star beachfront property near Maroma Beach

On the beach

At this Playa del Carmen property, you'll be within half a mile (1 km) of Maroma Beach and 6 miles (10 km) of Tres Rios Ecopark. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are within 9 miles (15 km).

All-inclusive

A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like cooked-to-order breakfast and valet parking.

Plunge pools, free WiFi

The 30 individually decorated guestrooms offer free WiFi and MP3 docks. Flat-screen TVs come with cable channels, and other amenities include private plunge pools and indoor private spa tubs.

Bungalow, Overwater

Bed Count 1 King Bed Maximum Occupancy 2 Max
$1,740* Per night/room Dec 23 - Dec 24

Elite Bungalow, Overwater

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Location Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Premium food items included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Onsite live performances included

Property Features

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 30 guestrooms or units
  • 6 dining venues
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 accommodations with private plunge pools and indoor private spa tubs. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Private Plunge Pool
  • Private indoor hot tub
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Overwater Grill & Wine Ba - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mexico Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Kiyoko - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Mio Cuccina Italiana - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Lima Limon Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Náay Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.