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4.7 out of 5

"Property was so close to 5th street and the part of the beach its on is clean and no rocks. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

4.5-star beachfront hotel near Playa del Carmen Main Beach

On the beach

At this Downtown hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Mamitas Beach Club and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a poolside bar. Dine at the beachfront restaurant and relax with beach umbrellas. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, balconies

The 37 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with digital channels, and other amenities include balconies and room service.

Deluxe Suite, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Suite, Partial Ocean View (3 people)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ikonik The Carmen Hotel - Adults Only ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ikonik The Carmen Hotel - Adults Only

Everyone (3) Couples (3)
4 out of 5
Property was so close to 5th street and the part of the beach its on is clean and no rocks.

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Dec 19, 2019

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5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by Concierge

Dear Guest, We would like to thank you for choosing our hotel as your host on your recent gateway to our destination. It was a pleasure having you onboard. We are very happy to learn that your stay was most pleasant, and that you were highly satisfied with our service. We strive to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and hotel. Sincerely,

4 out of 5
The property is right in the middle of most shops and restaurants

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 16, 2019 by Priscilla, E-concierge

Dear guest, We would like to thank you for choosing our hotel as your host on your recent gateway to our destination. It was a pleasure having you onboard. We are very happy to learn that your stay was most pleasant, and that you were highly satisfied with our service. We strive to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and hotel. Sincerely,

5 out of 5
The room is amazing I’ll definitely be back!!!!!!!!!!

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 23, 2019 by Priscilla Espinosa, E-concierge

Dear Guest, Thank you very much for your amazing review! As you know, the opinion of our guests is essential for us, because it allows us to know firsthand what we can improve for the future and also motivate the whole team to continue working on offering the best possible service. We look forward to welcoming you once again, please feel free to contact us for what you may need for your next visit. I would be thrilled to greet you during your next visit to The Carmen Hotel. Kind Regards, Priscilla Espinosa

5 out of 5

Beautiful Hotel on the Beach!

Pros: Everything about this hotel was great! The unobstructed view of the ocean and direct beach access were the best.
Cons: I thought everything was great!
Location: The hotel is literally less than a minute walk from 5th Ave which is the main strip in Playa to shopping, food, and entertainment.
When I had the opportunity to spend a night in Playa Del Carmen, this hotel was recommended to me by the locals. It has a very sleek and modern design that is repeated throughout the hotel from the lobby to the rooms and up on the rooftop deck and pool. The restaurant is an indoor/outdoor type set-up and you are able to get the amazing ocean views from any seat. The food was some of the best I've had, especially the grilled octopus, and the waitstaff were on top of all of my needs without hovering or being too pushy. I was actually able to book the Reef Suite for an awesome price and when I did eventually find my way to bed (the rooftop bar is seriously awesome y'all), I slept like a baby. It is an adults only hotel (except for the restaurant which is fine) so you can't vacation here with your kiddos but it was actually really nice to know that there wouldn't be any screaming babies sleeping in the room next to mine! The hotel and staff were amazing and I will definitely be staying here again!

Posted by , from Denver, CO on Mar 29, 2017

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Comment from Hotel Management

Apr 1, 2017 by Phillip

Thank You for your Review, we are working hard to be the #1 Small Luxury Boutique Hotel in Playa del Carmen! Please come again soon.

About the Ikonik The Carmen Hotel - Adults Only

Location Calle 8 Norte Manzana 4 #876, Playa del Carmen, QROO 77710

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 31 March 2020 to 30 June 2020 (dates subject to change).

This property is closed from 31 March 2020 to 30 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Ikonik The Carmen Hotel - Adults Only . The hotel can provide concierge services and wedding services. A complete renovation of Ikonik The Carmen Hotel - Adults Only was completed in December 2016. This 4.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 5 levels
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (56.5 km / 35.1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Ikonik The Carmen Hotel - Adults Only offers 37 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Netflix
  • Espresso maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Keel - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Deck 5 - This rooftop bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ikonik The Carmen Hotel - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Caters to adults only
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 18
  • Gap period enforced between guest stays 24

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night
  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Beach access
  • Beach towels
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmen Hotel Playa del Carmen
  • Carmen Hotel
  • Carmen Playa del Carmen
  • Ikonik The Carmen Hotel
  • Ikonik The Carmen Carmen
  • The Carmen Hotel Adults Only
  • Ikonik The Carmen Hotel - Adults Only Hotel
  • Ikonik The Carmen Hotel - Adults Only Playa del Carmen
  • Ikonik The Carmen Hotel - Adults Only Hotel Playa del Carmen

You should know

  • Ikonik The Carmen Hotel - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.