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Whalesong Hotel & Spa

4.0 star property
4-star beach hotel near Plettenberg Bay Beach

Choose dates to view prices

Photo gallery for Whalesong Hotel & Spa

Standard Room | In-room safe, desk, laptop workspace, blackout drapes
Property grounds
Exterior
Terrace/patio
Reception
Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Popular LocationPlettenberg Bay Beach3 min drive
  • Popular LocationGoose Valley Golf Club3 min drive
  • AirportPlettenberg Bay (PBZ)10 min drive
  • Popular LocationRobberg Nature Reserve12 min drive

Room options

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Bayview Hotel
Spa
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (71)
The price is $104
per night
$120 total
includes taxes & fees
Jun 15 - Jun 16
Bayview Hotel

About the neighborhood

Plettenberg Bay

In suburbs.You'll be within 2 miles (3 km) of Plettenberg Bay Beach and 6 miles (10 km) of Robberg Nature Reserve with a stay here. Arch Rock Beach is within 9 miles (15 km) and Garden of Eden is within 12 miles (20 km).

What's nearby

  • Plettenberg Bay Beach - 3 min drive
  • Plettenberg Bay Country Club - 3 min drive
  • Goose Valley Golf Club - 3 min drive
  • Knysna Elephant Park - 8 min drive
  • Robberg Nature Reserve - 12 min drive

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • Le Fournil De Plett Bakery - 19 min walk
  • Steers - 1 min walk
  • Adi’s Kitchen - 19 min walk
  • Flashbacks - 20 min walk
  • Zanzibar - 18 min walk

About this property

Whalesong Hotel & Spa

4-star beach hotel near Plettenberg Bay Beach
Whalesong Hotel & Spa offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A complimentary children's club, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Whalesong Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Whalesong Hotel & Spa was completed in January 2019.

This 4-star Plettenberg Bay hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

Afrikaans, English, Xhosa

Property amenities

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Free crib
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: ZAR 135 to 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Frequently asked questions

How close is Whalesong Hotel & Spa to the airport?

Whalesong Hotel & Spa is 5.5 mi (11-min drive) away from the Plettenberg Bay (PBZ) airport, the closest popular airport to the property.

How much does it cost to stay at Whalesong Hotel & Spa?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Whalesong Hotel & Spa on Jun 11, 2024 start from $108.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Whalesong Hotel & Spa have an airport shuttle?

Whalesong Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 890 per person, one-way.

How close is Whalesong Hotel & Spa to the beach?

This hotel is 1.4 mi (3-min drive) from Plettenberg Bay Beach and 8.2 mi (15-min drive) from Arch Rock Beach. Don't forget your sunscreen!

Does Whalesong Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Whalesong Hotel & Spa, but continental breakfast is offered for a fee of between ZAR 135 and 135 per person.

Is there a casino at Whalesong Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Whalesong Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Whalesong Hotel & Spa?

This hotel offers free self parking.

Does Whalesong Hotel & Spa have a pool?

Whalesong Hotel & Spa features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Whalesong Hotel & Spa have a restaurant?

Whalesong Hotel & Spa is home to Blue Whale Restaurant, which features ocean views and brunch.

Does Whalesong Hotel & Spa have a spa?

This hotel has a spa, which features detox wraps, hot stone massages, and body treatments.

How close is Whalesong Hotel & Spa to downtown Plettenberg Bay?

Whalesong Hotel & Spa is 0.8 mi away from Plettenberg Bay.

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews" "
Rating 8 - Good. 27 out of 60 reviews" "
Rating 6 - Okay. 10 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020

8/10 Good

Rozanne

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to fix the phones
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Emma, Ireland

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
special place
Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018

4/10 Poor

Marine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017