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"Nice pool and hot tub. Free hot breakfast bar served by hotel staff during COVID-19 pandemic. " More

By a verified traveler on Mon 01 Mar 2021

Hotel Description

Enjoy free breakfast at this 3-star Pocatello hotel

In Pocatello

Within 3 miles (5 km) of this Pocatello hotel, you'll find Pocatello Idaho Temple and Pocatello Idaho Temple. Also, Holt Arena is within 3 miles (5 km) and Portneuf Medical Center is within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like daily breakfast and free self parking.

LCD TVs

The 149 guestrooms have LCD TVs with cable channels and offer room service and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Mar 9 - Mar 10

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly;Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Pocatello Inn ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Pocatello Inn

Everyone (7) Couples (2) Family (6)
4 out of 5
Nice pool and hot tub. Free hot breakfast bar served by hotel staff during COVID-19 pandemic.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 3, 2021 by Pocatello Inn

Thank you for taking the time to review our property. We are so happy to know you enjoyed your stay with us. We hope to see you again in the future!

5 out of 5
Have stayed at this property several times and find the staff good and location easy to access from I 15

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by Lis - Director of Sales

Thank you for taking the time to write a review about your visit. It is always nice to see returning guests. We appreciate your feedback.

3 out of 5
The rooms are set for business Travelers and didn't have an actual table to do sit at needed an extra chair so we had to make do.

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by Lis - Director of Sales

I am sorry that we did not exceed your expectations and that your room didn't include all that you needed. We do have rooms that have a table or desk and extra chair just depending on the room type that is booked. If I can suggest, the next time you book a room please call the front desk staff and they will be happy to let you know if the room you booked has a table and extra chair. We appreciate your feed back and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 1, 2019 by Lis - Director of Sales

Thank you for taking the time to rate your stay. We are glad that you enjoyed your time with us. We appreciate your feedback.

5 out of 5
Close to interstate. Very clean. Nice. Friendly staff. Great Breakfast.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 1, 2019 by Lis - Director of Sales

Thank you for taking the time to write a review about your visit. I will pass on your comments to the staff, this will make their day as they work hard to ensure that all our guests have a restful and comfortable stay. We appreciate your feedback.

4 out of 5
Nice furnishings, great breakfast and good coffee.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 13, 2019 by Lis - Director of Sales

Thank you for taking the time to write a review about your visit. I am glad that you took advantage of the breakfast. We appreciate your feedback.

5 out of 5
Location was great and staff very friendly. All the amenities you expect

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 13, 2019 by Lis - Director of Sales

Thank you for taking the time to write a review about your stay with us. We are glad that you had a good experience. I will pass on your comments to the staff. This is rewarding to hear as they work hard to make sure all our guests have a comfortable stay.

3 out of 5

Older hotel.

Hotel okay. Older rooms in need of freshening. Biggest problem was lack of elevator. Three story hotel.

Posted by , from Los Angeles on Jun 15, 2018

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Comment from Hotel Management

Jun 18, 2018 by Lis - Director of Sales

Thank you for taking the time to rate and write a review about your stay. I am sorry that we didn't meet your expectations but we do appreciate your feedback.

3 out of 5
We have a problem with stairs. When staying at other hotels they are more than willing to give us a floor on ground level. We were told they couldn't do that because we reserved our room on line.

Posted by , from sunset Utah on Mar 25, 2018

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Comment from Hotel Management

Mar 27, 2018 by Lis - Director of Sales

I am sorry that we did not meet your expectations and there was an issue with the stairs. I will talk with the front desk staff as it doesn't matter how you booked your room, if we have that room type available on the main floor they should try to help you with your needs. It may have been that we had a busy night and didn't have the room type available. We appreciate your feedback.

4 out of 5

Small room with great breakfast

Pros: Breakfast
Cons: Maybe other rooms are larger. Ask when checking in.
This might have been the smallest hotel room I've rented. The room was clean, bed was comfortable. It had all of the amenities expected. Bed was comfortable and room was very quiet. For a single night stay on a long trip, it was fine.

Posted by , from Oregon on May 17, 2017

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Comment from Hotel Management

May 19, 2017 by Lis

Thank you for taking the time to write a review about your stay at the Best Western Pocatello Inn. Our hotel has many different sizes of rooms depending on your needs. Next time you make a reservation I highly suggest that you talk with the Front Desk Staff and they will be happy to advise you on what we offer. We hope that you visit us again soon and look forward to your return.

About the Best Western Pocatello Inn

Location 1415 Bench Rd, Pocatello, ID 83201

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Pocatello Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Best Western Pocatello Inn also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available. A complete renovation of Best Western Pocatello Inn was completed in April 2016. This 3-star Pocatello hotel is smoke free.

  • 149 guestrooms or units
  • Built in 1977
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pocatello, ID (PIH-Pocatello Regional) (14.5 km / 9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pocatello Inn offers 149 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free breakfast daily. Additionally, buffet breakfast is available daily for a fee.

Aura Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Maximum 3 per room
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pocatello
  • Best Western Pocatello Inn
  • Pocatello Best Western
  • Pocatello Inn
  • Best Western Plus Cottontree Hotel Pocatello
  • Best Pocatello Pocatello
  • Best Western Pocatello Inn Hotel
  • Best Western Pocatello Inn Pocatello
  • Best Western Pocatello Inn Hotel Pocatello

You should know

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.