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Quality Inn

2.5-star property
1333 Bench Rd, Pocatello, ID 1-855-201-7819

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3.4 out of 5
See all 10 Travelocity Reviews

"It was great nice and clean, and very comfortable and the breakfast was always hot and kept clean. " More

By a verified traveler on Mon 29 Aug 2016

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Pocatello

City center stay

Within 3 miles (5 km) of this Pocatello hotel, you'll find Pocatello Idaho Temple and Pocatello Idaho Temple. Holt Arena and Idaho State University (ISU) are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 52 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Mar 8 - Mar 9

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quality Inn

Everyone (4)
5 out of 5

Posted by on Oct 10, 2020

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Comment from Hotel Management

Oct 12, 2020 by dm

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We value our guests and appreciate their feedback. We hope you have a pleasant day.

5 out of 5

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 20, 2018 by Sincerely, Louise, GM

Hello--Thank you for your recent stay at our Pocatello Quality Inn. We appreciate it and hope you will come see us again.

1 out of 5

Parking problems

We drove a pickup pulling a trailer. We were told we can not park in their parking lot, because they did not allow trailers. We were told to park in the next hotel's parking lot. Very uneasy feeling that we are at the next hotel's mercy for parking privileges. Needless to say we got up at 5 am and left. Because of this policy, we won't be back as we travel pulling a trailer quite often.

Posted by , from idaho on Sep 12, 2016

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5 out of 5

T

It was great nice and clean, and very comfortable and the breakfast was always hot and kept clean.

Posted by , from O on Aug 29, 2016

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4 out of 5

Top notch customer service

Hotel is a bit dated and have a small breakfast area however is clean and customer service was superb. Mentioned to the desk our room had a smoke smell in it, they automatically moved us- I was not even requesting a new room.

Posted by , from Chandler, AZ on Jul 23, 2013

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5 out of 5

The staff was very helpful and the hotel was clean and nice.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff was very helpful and the hotel was clean and nice.

Posted by , from GA on Feb 3, 2011

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1 out of 5

Dirty Sub Standard Hotel

The furniture is outdated. They say the beds are new. When? All beds were new once. The rug is filthy and worn out. The maids don't clean properly. The breakfast was poor to say the least. You are better off to spend a few dollars and get cleaner accomodations. We definately would not stay at this place again.

Posted by on Dec 20, 2008

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2 out of 5

Disappointing for the price!

In need of renovations and new furniture. Very beat up rooms. Burnt smell when turning on heat. Ugly, warn out carpet. Bed wasn't great (considering price paid). Also, booked online, then paid in cash. Because I paid in cash - had to show picture ID and clerk made a photocopy. What's that all about anyway. Not a great breakfast choice either. Notice on the slow cooker containing the scrambled eggs something like ""be considerate of others"". No peanut butter was available until after I had eaten my toast. Definitely would not stay again. We'll go back to BW for a few dollars more.

Posted by on Oct 12, 2008

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2 out of 5

Below Comfort Inn Standards

Felt like a stay at Motel 6 for twice the price. Dirty interior corridor (old carpet, sunflower seed shells on the floor, potent cigarette smoke smell throughout). Each floor has both smoking and non-smoking rooms, which means the non-smoking rooms have cigarette smoke drifting in from the hallway and vents. There are no elevators, only stairs, which makes it difficult for travelers with heavy luggage. I stayed in a King Suite, but the furniture and appliances were outdated. Both the couch and the carpet felt grimy; I didn't particularly want to walk around barefoot. My door got stuck, locking me in from the inside, and no one at the front desk answered when I called on the phone for help. Luckily, I was finally able to jolt it open after about ten minutes. Later I turned the heater on, which generated such a strong burning scent that the fire alarm was set off. So, overall, not a particularly pleasant stay.

Posted by on Jun 18, 2008

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4 out of 5

Nice place

The staff were very friendly and helpful. They had a nice little breakfast available in the morning.

Posted by on Sep 19, 2007

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About the Quality Inn

Location 1333 Bench Rd, Pocatello, ID 83201

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Quality Inn also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This Pocatello hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Idaho Falls Regional Airport (IDA) (79.6 km / 49.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pocatello hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Pocatello
  • Quality Inn Pocatello
  • Pocatello Comfort Inn
  • Comfort Inn Pocatello Hotel
  • Quality Pocatello
  • Quality Inn Hotel
  • Quality Inn Pocatello
  • Quality Inn Hotel Pocatello

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.