"The property was old and run down. The food was horrible and they had a hard time staffing. Then i hear the room rate could of been cheaper by $20 a n ... " More
City center stay
Within 3 miles (5 km) of this Pocatello hotel, you'll find Pocatello Idaho Temple and Standrod Mansion. Idaho State University and Holt Arena are also within 3 miles (5 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.
Apr 24, 2023 by Hotel Manager
Dear Jerald W.,I'm sorry to hear that you had a negative experience during your stay with us. We strive to provide our guests with excellent service and accommodations, and it sounds like we fell short in several areas during your visit. We apologize for any issues with the condition of the property and the quality of the food, as well as any staffing difficulties you may have encountered. We appreciate your feedback and will use it to improve our services for future guests.Sincerely, Hotel Manager
Apr 28, 2023 by Hotel Manager
Dear John,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager
Mar 25, 2023 by Hotel Manager
Dear Dennis,Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience with our check-in clerk. We strive to provide all of our guests with friendly and helpful service and are glad to hear that we were able to meet your expectations.Thank you again for your feedback. We hope to have the opportunity to serve you again in the future.Sincerely, Hotel Manager
Aug 23, 2022 by ndhaliwal
Thank you for the review, we are happy to hear that you enjoyed your stay overall
Jan 11, 2023 by Hotel Manager
Dear REBECCA,We appreciate you taking the time out of your busy day to post a review about your time spent at our hotel. What can we do better so that you can give us a five-star review during your subsequent stay?. Please visit our hotel again.Sincerely, Hotel Manager
Jul 25, 2022 by ndhaliwal
Thank you for your rating
Mar 30, 2022 by Ndhaliwal
We are sorry to hear about the issues that you had with your stay. Thank you for letting us know
Jan 11, 2023 by Hotel Manager
Dear Bethany,We appreciate your visit and 4-Star rating. We anticipate your upcoming visit.Sincerely, Hotel Manager
Nov 29, 2021 by ndhaliwal
Thank you for the great positive review I will let Brooke know about your kind words!
Oct 20, 2021 by ndhaliwal
We are sorry to hear about the issues that you had. We did give you a discount on the room to accommodate you guys and you let us know that you were happy with that. We hope to see you back again soon
Red Lion Hotel Pocatello offers its guests an indoor pool, a spa tub, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Red Lion Hotel Pocatello also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Pocatello hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Red Lion Hotel Pocatello offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Red Lion Hotel Pocatello offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.