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"Overall the facility is clean and well-maintained. Easy access to the interstate " More

By a verified traveler on Mon 24 Feb 2020

Hotel Description

3-star hotel perfect for exploring Pocatello

City center stay

Within 3 miles (5 km) of this Pocatello hotel, you'll find Pocatello Idaho Temple and Pocatello Idaho Temple. Holt Arena and Idaho State University (ISU) are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like free self parking.

Free WiFi, comfy beds

The 150 guestrooms feature comforts like pillowtop beds and premium bedding, while microwaves and coffee/tea makers offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and free local calls.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$72* Per night/room Jan 21 - Jan 22

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Lion Hotel Pocatello ratings based on 27 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Lion Hotel Pocatello

Everyone (10) Couples (6) Family (15)
1 out of 5

Posted by on Sep 1, 2020

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Comment from Hotel Management

Sep 2, 2020 by ndhaliwal

Thank you for the rating we hope you would have left some comments letting us know how we can improve

2 out of 5
They were dead bugs in the room on the floor, garbage on the floor when we got there. The toilet bowl was dirty, and the toilet seat was broken. Will never stay there again.

Posted by on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by ndhaliwal

Thank you for your comments. I will get with my housekeeping staff and look into the issues that you have stated. We hope if you return to the area you will give us another chance to impress you

5 out of 5
Overall the facility is clean and well-maintained. Easy access to the interstate

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 27, 2020 by NDhaliwal

Thank you for the perfect 5-Star review!

2 out of 5
The architecture and the taxidermy animals. The bathroom was hairy. There was hair on the ceiling, the tub was blackish, cracks in the wallpaper, furniture was beat up. The fridge was dingy and old. The beds were very comfortable. The heater unit would pop throughout the night.

Posted by , from Jerome on Feb 22, 2020

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Comment from Hotel Management

Feb 27, 2020 by Guest Relations

Dear Melody, Thank you for your feedback. We are delighted to know that the overall look and feel of our property and our comfy beds left a positive impression on you. However, it's unfortunate that we weren't able to fully live up to your expectations. Our team will look into the maintenance and housekeeping irregularities you mentioned as part of our continual efforts to deliver the best hotel experience for all of our guests. Given the opportunity, we would like to provide the stay you deserve.

2 out of 5
It is a beautiful looking hotel from the outside, the rooms are nice. Issue is that there is nothing keeping sound from outside the room getting in. All night long I could here people coming and going, coughing, etc. I was also annoyed with the allowance of some room to continue partying the entire weekend.

Posted by , from Idaho on Feb 1, 2020

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Comment from Hotel Management

Feb 4, 2020 by NDhaliwal

Thank you for your review. We are sorry to hear about the noise issues that you faced during your stay. Please let front desk staff know so that the issue can be taken care of. However, we are happy to hear that you enjoyed our property. We hope to see you back again.

5 out of 5
The heater in room didn’t work. Room 262. One pillow in room 261 didn’t have a pillow case. The beds were short sheeted.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by NDhaliwal

Thank you for the review, we are sorry to hear about the issues that you had with your room. I will get with my maintenance team to make sure all areas that you have stated are addressed.

4 out of 5
the hotel was good! We liked the pool. the staff was friendly..

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 20, 2019 by NDhaliwal

Thank you for the great review, we hope next time you leave us with 5 stars!

2 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by NDhaliwal

Thank you for leaving us with a rating we wish that you would have left some comments letting us know how we can improve

2 out of 5
Outdated. Staff are rude, had to be prompted to check me in. Can't sit in bed because the beds will roll away from the wall. Never again. Second bad experience at a Red Lion.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by NDhaliwal

Thank you for the review, we are sorry to hear about the negative experience that you had with the hotel we will work hard on the issues that you faced to resolve them

4 out of 5
The shower had hair on the wall and mold in the grout and on the ceiling. I suspect the shower had not been cleaned before our arrival. Easy access to the freeway. Breakfast was so so and the reception desk could have offered their rewards program to us since breakfast is free to rewards members.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by NDhaliwal

Thank you for the review, we are happy to hear that you enjoyed your stay overall. I will talk with my housekeeping staff about what they may have missed so it doesn't happen again. Thank you for letting us know.

Property Features

Red Lion Hotel Pocatello offers its guests an indoor pool and a spa tub. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Red Lion Hotel Pocatello also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Pocatello hotel.

  • 1 building
  • 1 floor
  • 150 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pocatello, ID (PIH-Pocatello Regional) (14.3 km / 8.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Red Lion Hotel Pocatello offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 9 AM.

Red Lion Hotel Pocatello has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 7.00 per person (approximately)
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Hotel Pocatello
  • Red Lion Pocatello
  • Pocatello Red Lion
  • Red Lion Hotel Pocatello Hotel
  • Red Lion Hotel Pocatello Pocatello
  • Red Lion Hotel Pocatello Hotel Pocatello

You should know

  • Red Lion Hotel Pocatello offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.