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Heritage Hotel Suites and Spa

4.0 star property
4-star hotel near Phewa Lake

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Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
Courtyard
Junior Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Lakeside Rd, Pokhara, 33700
  • Popular LocationPhewa Lake5 min walk
  • Popular LocationPokhara International Mountain Museum6 min drive
  • Popular LocationWorld Peace Stupa14 min drive
  • AirportPokhara Intl. Airport (PKR)20 min drive

Room options

View all photos for Deluxe Suite, Non Smoking, Bathtub

Deluxe Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Deluxe Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

In-room safe, rollaway beds, free WiFi

Twin Room, Non Smoking

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking, Bathtub

Junior Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Junior Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

In-room safe, rollaway beds, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Pokhara

City center retreat .Within a 10-minute walk of the hotel, you'll find Phewa Lake and Tal Barahi Temple. World Peace Stupa and Devi's Falls are also within 3 miles (5 km).

What's nearby

  • Phewa Lake - 5 min walk
  • Tal Barahi Temple - 8 min walk
  • Pokhara International Mountain Museum - 6 min drive
  • Devi's Falls - 7 min drive
  • World Peace Stupa - 14 min drive

Getting around

  • Pokhara Intl. Airport (PKR) - 21 min drive

Restaurants

  • Punjabi Restaurant - 4 min walk
  • Jasmine Thai & Chinese Cuisine - 4 min walk
  • Fresh Elements - 5 min walk
  • The Maya Pub & Restaurant - 2 min walk
  • Maya - 3 min walk

About this property

Heritage Hotel Suites and Spa

4-star hotel near Phewa Lake
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at Heritage Hotel Suites and Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Pokhara hotel.

  • 24 guestrooms or units
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Dining venue
Heritage Hotel Suites and Spa offers 24 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Pokhara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Hotel Suites and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Frequently asked questions

How close is Heritage Hotel Suites and Spa to the airport?

Heritage Hotel Suites and Spa is 4.9 mi (21-min drive) away from the Pokhara Intl. Airport (PKR) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Hotel Suites and Spa?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Heritage Hotel Suites and Spa on May 27, 2024 start from $96.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Hotel Suites and Spa have an airport shuttle?

Heritage Hotel Suites and Spa offers an airport shuttle 24 hours a day, on request, for a charge of USD 40 per vehicle, one-way.

Does Heritage Hotel Suites and Spa offer free breakfast?

Yes, Heritage Hotel Suites and Spa offers free breakfast.

Is there a casino at Heritage Hotel Suites and Spa?

No, there is no casino at this hotel.

What time is check-in at Heritage Hotel Suites and Spa?

Check-in begins at 1:00 PM.

Is there free parking at Heritage Hotel Suites and Spa?

This hotel offers free self parking.

Does Heritage Hotel Suites and Spa have a pool?

Heritage Hotel Suites and Spa features an outdoor pool.

Does Heritage Hotel Suites and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Heritage Hotel Suites and Spa have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Heritage Hotel Suites and Spa to downtown Pokhara?

Heritage Hotel Suites and Spa is 3 mi away from Pokhara.

Heritage Hotel Suites and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Stayed 2 nights in Jan 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
Stayed 3 nights in Apr 2022

6/10 Okay

MANUEL

Traveled with family
Liked: Staff & service
Very nice place but the breakfast need to be done better! And the hotel need to be renovable
Stayed 2 nights in Nov 2021

6/10 Okay

H K

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Stayed 1 night in Nov 2021