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Overview of Pom Pom Island Resort

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Featured Image
Balcony
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds

3.5/5 Good

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Free Airport Shuttle
  • Air Conditioning
  • Spa
  • Restaurant

Explore the area

    Popular LocationLimau Limau39 min drive

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About this area

Pom Pom Island

Located in Pom Pom Island, Pom Pom Island Resort is on the beach. Local points of interest include Limau Limau.
Popular Location

What's nearby

  • Limau Limau - 39 min drive

Restaurants

  • Onsite dining venue – Restaurant with a bar. Serves breakfast, lunch, and dinner.

About this property

Pom Pom Island Resort

At Pom Pom Island Resort, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 bars/lounges. All 49 rooms offer free WiFi, balconies, and minibars. Guests will also find coffee makers, free bottled water, and ceiling fans. Limited housekeeping is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Malay
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from noon - 5 PM
Minimum check-in age - 18

Check-out

Check-out before 8:30 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For same day transfers to Pom Pom Island, please schedule to arrive by 3 PM. Transfers to and from Pom Pom Island occur twice daily: from Semporna to Pom Pom Island at 12:30 PM and 4:30 PM; from Pom Pom Island to Semporna at 9:30 AM and 1:30 PM. For guests staying at hotel in Tawau or Semporna, pick-ups are available upon request.
Please note that last minute transfer changes cannot be accommodated.
Guests are kindly requested to inform the resort 7 days in advance of their flight details/pick up details. Unscheduled Transfer Charges: Additional charges apply per way for both land and sea transfers. In the event of festivals or functions in Semporna town or bad weather conditions, boat timings may be re-scheduled to depart earlier from the island.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MYR 30.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: MYR 30 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
3.5
Good
5 - Excellent
1
4 - Good
2
3 - Okay
0
2 - Poor
0
1 - Terrible
1

3.2/5

Cleanliness

3.8/5

Staff & service

0.0/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well cared for on beach island
Great 3 day stay on the island - from pick up at the airport and boat transfer to the end of our stay everything was really well organised, very friendly helpful staff. Lovely large beach front chalet with balcony and sun loungers, very strong aircon and no mosquitos!! For an island I was expecting limited food quality but I was pleasantly surprised. Good local and Chinese food options, wine an drew fizzy drinks extra cost but not overpriced. The Spa was very good - new equipment in the small gym and excellent massage treatment. Would happily go back - a lovely mix of feeling looked after but also remote/adventurous Much cleaner water around the island than we saw in other places so fish and marine life was plentiful just off the beach.

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Beautiful
Fantastic location on a 'paradise island'. Hotel is less polished than other options however reasonable for the price. Saw lots of fish and 84 turtles

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐食超级差,服务很一般,虽然客气,但是没有任何主动服务