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Comfort Inn & Suites Tigard near Washington Square

2.5-star property
10830 SW Greenburg Rd, Tigard, OR 1-855-201-7819
3.4 out of 5
See all 20 travelocity Reviews

"The floors in the room, hallways, and elevator were really FILTHY. We were in a pet-friendly room and the floors actually made my well-groomed dogs di ... " More

By a verified traveler on Wed 20 Jul 2022

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Hotel Description

Hotel near Washington Square Mall in Tigard

Greenburg stay

With a stay at this Greenburg hotel, you'll be within 2 miles (3 km) of Washington Square Mall and 6 miles (10 km) of Portland Temple Visitors' Center. Cook Park and Bridgeport Village are also within 6 miles (10 km).

Renovated in 2018

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. Express check-out is provided and the front desk is staffed around-the-clock.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Sep 11 - Sep 12

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Tigard near Washington Square ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites Tigard near Washington Square

Everyone (7) Couples (5) Family (7)
3 out of 5
The floors in the room, hallways, and elevator were really FILTHY. We were in a pet-friendly room and the floors actually made my well-groomed dogs dirty. I am guessing that cleaning crews may think that floor cleaning is not necessary in dog-friendly rooms or something. But, frankly, customers who pay EXTRA for pet fees should not have to bathe their dogs after walking, sitting, and God forbid, laying on those disgustingly dirty floors. Even the exterior entry walkway looked like it needed to be hosed off due to spills and sticky, ground-in dirt.

Posted by on Jul 20, 2022

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Comment from Hotel Management

Jul 27, 2022 by General Manager James

We apologize for your experience, and will look into these issues as we wish to make sure guests have great experiences , thank you for your feedback.

2 out of 5
At 9:30 at night the room had no sheets was not cleaned and was given the key to enter the room. Was given a Second room with one bed and a couch which was very uncomfortable. The second room had fingerprints on the desk

Posted by on Mar 16, 2022

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Comment from Hotel Management

Mar 17, 2022 by General Manager James

I do apologize for your experience, this is not usual for us. I will be looking into where we had failed here as a team so they can be corrected. Thank you for your feedback.

2 out of 5
Tv didn’t work, no staff to look at it. No towels in the room no staff to bring them, breakfast was very basic and staff running their tail off as so short staffed. Will not stay here again!

Posted by , from CHEHALIS on Dec 5, 2021

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Comment from Hotel Management

Dec 18, 2021 by GM James

On behalf of our team we apologize for your experience.

3 out of 5
First floor was really loud. Door to outside had an alarm that went off frequently, the tile floor really made even normal conversation seem loud, laundry and ice maker also very noisy. And staff going into and out of doors was noisy. I ended up with earplugs and I was fine

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Ciara

I am truly sorry that your stay was inturrpted by so many noises during your stay on the first floor. While we try to put guests that prefer a quieter room on an upper floor sometimes this is not available. The best way to avoid a first floor room is to book anything but a standard queen room or an accessible room as these are the only room types on the ground floor. We do also have ear plugs at the front desk should anyone want some. We hope you will stay with us again and let us know you would like a higher floor. Thanks again for the feedback.

4 out of 5
Overall is a great stay beside the room with broken door knob hole, service were great

Posted by , from Tigard, Oregon on Aug 3, 2020

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Comment from Hotel Management

Aug 5, 2020 by Ciara

So glad you enjoyed your stay overall! I am sorry about the broken door knob hole. I will have maintenance take a look and repair. Thanks for letting us know and hope to see you again sometime!

4 out of 5
Other then the bathroom fan being so loud and disturbance the food is baldly broken and doesn’t shut all the way, the room look as if it’s just remodeled and it’s very clean

Posted by , from Seattle on Feb 13, 2020

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Comment from Hotel Management

Feb 17, 2020 by Ciara

Thanks for your feedback. I will have the maintenance person take a look at the bathroom fan and fix or replace as needed. I am glad you liked our clean and remodeled rooms though!

2 out of 5
It was not cleaned, had to move rooms because blood on bathroom floor, second room they did not clean the toilet, they had to come and clean it. The sheets on the bed were too small for the bed and they did not stay on the bed. They did not clean our room the second day at all. No extra towels to shower

Posted by on Sep 24, 2019

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Comment from Hotel Management

Oct 3, 2019 by Ciara

I am very sorry your stay was not up to our standards. I had a meeting with our staff to make sure something like this does not happen ever again.

4 out of 5
Location was excellent. Staff friendly, very clean.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 16, 2019 by Ciara

Glad the location worked out so well for you!

2 out of 5
The front desk staff was nice. When we first checked in she told us that we shouldn’t show up after 8 a.m. for the breakfast because it’d probably be gone even though it was until 9 a.m. Our room was dirty, didn’t look like it had been vacuumed, there was a dirty foot print on the toilet lid, and the toilet seat was falling off. When I mentioned it to the front desk they just apologized. I would have thought they would have offered a little bit of a refund or something. I wasn’t impressed and we definitely didn’t try to have breakfast there after the comment that was made. Won’t stay there again.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 1, 2019 by Ciara

I am sorry we did not take care of the issues in your room while you stayed. Normally when staff is told of things right away we do what we can to fix it during your stay. We always have a rush right around 8 am but do try to keep the breakfast stocked till 9 am as stated on our breakfast hours. I am sorry the front desk staff did not have optimal customer service during your stay.

5 out of 5
Very clean and comfortable. The breakfast offering was perfect for my needs.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Ciara

So glad you enjoyed it! Thanks for staying with us!

About the Comfort Inn & Suites Tigard near Washington Square

Location 10830 SW Greenburg Rd, Tigard, OR 97223

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Tigard near Washington Square. Self parking is free. A complete renovation of Comfort Inn & Suites Tigard near Washington Square was completed in August 2018. This Tigard hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tigard Transit Center Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Tigard near Washington Square offers 68 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. This Tigard hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per accommodation, per day, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Washington Square Inn Tigard
  • Washington Square Tigard
  • Comfort Inn Suites
  • Washington Square Inn
  • Comfort Inn & Suites Tigard near Washington Square Hotel
  • Comfort Inn & Suites Tigard near Washington Square Tigard
  • Comfort Inn & Suites Tigard near Washington Square Hotel Tigard

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.