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DoubleTree by Hilton Hotel Portland - Tigard

3-star property
9575 Sw Locust St, Tigard, OR 1-855-201-7819

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4.1 out of 5
Very good!
See all 32 Travelocity Reviews

"We stayed next to Washington Square and everything was clean and the staff was friendly. " More

By a verified traveler on Mon 30 Nov 2020

Points Of Interest

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Hotel Description

3-star hotel near Washington Square Mall

In shopping district

A stay at this hotel places you within half a mile (1 km) of Washington Square Mall and 3 miles (5 km) of George Fox University Portland Center. Also, Portland Temple Visitors' Center is within 3 miles (5 km) and Beaverton History Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a 24-hour fitness center on site, and concierge services and free newspapers are also offered.

IPod docks, WiFi

The 101 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include iPod docks, WiFi, and LCD TVs with cable channels.

King, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Mar 9 - Mar 10

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King, Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Portland - Tigard ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Portland - Tigard

Everyone (4) Couples (1) Family (8)
5 out of 5
We stayed next to Washington Square and everything was clean and the staff was friendly.

Posted by , from Tigard, OR on Nov 30, 2020

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Comment from Hotel Management

Nov 30, 2020 by DoubleTree Tigard Management

We are so glad you enjoyed your stay! We hope you visit again soon!

5 out of 5
Very kind and considerate staff. Rooms are clean and comfortable. Service prompt and courteous

Posted by , from Tigard, Oregon on Sep 10, 2020

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Comment from Hotel Management

Oct 13, 2020 by Tim Z

Happy to review that you enjoyed your stay and that the staff and cleanliness met expectations.

5 out of 5
Front desk staff was friendly, helpful and efficient! I will stay there again.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by GM

Thank you for your wonderful review. We all hope to see you again.

3 out of 5
I was told there would be a cookie waiting for me, there was not. No big deal, because a cookie is just a cookie, but the girl at the front desk acted as if she could have cared less if I was her guest. The room was clean, other guests were extremely noisy and someone below me or in the meeting room played LOUD music and when I complained to the front desk, the same girl said, "that was odd". Odd, annoying and unnecessary. Housekeeping did an ok job of my room, but were excessively noisy first thing in the morning, slamming doors over and over and over. A clean room and comfortable bed don't make up for the other deficiencies

Posted by on Oct 23, 2019

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4 out of 5
We were surprised there was no free WiFi and that there was a charge for breakfast. The room was clean, spacious and pleasant, as was the staff.

Posted by on Sep 21, 2019

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4 out of 5

Posted by on Mar 21, 2019

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2 out of 5

Close to the mall, the reason for our stay.

Pros: The facilities and staff were great and it was close to he mall and many places to eat.
The hotel was nice and the staff was prompt with greeting us when we entered the lobby. After checking in my family was pleased with the warm fresh cookies. We had a few issues in our room with the cleanliness and our ac/heating unit but over all our experience was pleasant.

Posted by , from Tillamook OR on Aug 16, 2016

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5 out of 5

Nice hotel close to Portland

When we arrived and check in they Gage us yummy warm cookies. Our room was comfortable and clean. Friendly staff . Would definitely recommend hotel

Posted by , from tigard, or on Oct 19, 2015

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Comment from Hotel Management

Oct 21, 2015 by Jeremiah Raymer

Dear Katie, Thank you for taking the time to send us a 5 star review! I'm happy to hear that you enjoyed your stay and would recommend us. Our friendly staff and I would be honored to welcome you back with a warm chocolate chip walnut cookie! Thanks again, Jeremiah Raymer General Manager

3 out of 5

Vety good mid range room.

hotels a pretty good deal for the price. Good location, no more free breakfast though.

Posted by , from portland, or on Mar 24, 2015

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5 out of 5

great stay

We were very pleased with the cleanliness of the room and the amenities. Mini fridge, microwave, desk, loveseat and very comfortable bed! Continental breakfast included scrambled eggs which was great since I have to eat gluten-free. Friendly, helpful staff.

Posted by , from Bainbridge Island, WA on May 19, 2014

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About the DoubleTree by Hilton Hotel Portland - Tigard

Location 9575 Sw Locust St, Tigard, OR 97223

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Property Features

DoubleTree by Hilton Hotel Portland - Tigard offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Portland - Tigard. Parking is available for a fee.

  • 101 guestrooms or units
  • 4 levels
  • 2 buildings
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1994
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Portland International Airport (PDX) (28.5 km / 17.7 mi)
  • Train station: Beaverton Hall-Nimbus Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Portland - Tigard offers 101 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Tigard hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2019.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Press NW Bistro & Bar - Onsite bistro.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 6.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Inn Hotel Tigard
  • Phoenix Inn Tigard
  • Tigard Phoenix Inn
  • DoubleTree Hilton Hotel Portland Tigard
  • DoubleTree Hilton Portland Tigard
  • Phoenix Inn Suites Tigard Hotel Tigard
  • Phoenix Hotel Tigard
  • DoubleTree by Hilton Hotel Portland - Tigard Hotel
  • DoubleTree by Hilton Hotel Portland - Tigard Tigard
  • DoubleTree by Hilton Hotel Portland - Tigard Hotel Tigard
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.