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4.5 out of 5

"Great customer service, the only thing I dislike due to covi19 is the restaurant and breakfast I can’t have any. " More

By a verified traveler on Mon 15 Jun 2020

Hotel Description

3-star hotel near LL Bean Flagship Store

Heart of Freeport

Within a 10-minute walk of the hotel, you'll find LL Bean Flagship Store and Harrington House. Also, Mast Landing Sanctuary is within 2 miles (3 km) and Desert of Maine is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Freeport Downtown ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Freeport Downtown

Everyone (8) Family (3)
5 out of 5
Great customer service, the only thing I dislike due to covi19 is the restaurant and breakfast I can’t have any.

Posted by , from Massachusetts on Jun 15, 2020

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Comment from Hotel Management

Jul 14, 2020 by General Manager

Thank you for taking the time to provide your feedback. We hope to have everything back up and open soon. Take care.

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Hotel Management

Thank you for being our guest, we hope to see you again!

5 out of 5
Excellent location, friendly staff, great breakfast

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Thank you for being our guest, we hope to see you again!

5 out of 5
Excellent accommodations. Convenient location and parking. Walking distance to all Freeport outlet stores.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Thank you for being our guest, we hope to see you again!

2 out of 5

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Thank you for being our guest. We are sorry to hear you did not enjoy your stay. If there is something we could have done better please let us know!

4 out of 5

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

Thank you for being our guest, we hope to see you again!

5 out of 5
Nice hotel, close to shops and restaurants. Delicious breakfast. Well-organized and very friendly.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 18, 2018 by Manager

Thank you for staying with us, we are happy to hear you enjoyed your stay & hope to see you again!

5 out of 5
Wonderful hotel! Comfortable bed and very clean. Loved the lobby area and friendly, accommodating staff. Delicious breakfast!

Posted by on Apr 23, 2018

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Comment from Hotel Management

Apr 24, 2018 by Manager

Thank you so much for providing this feedback! We are happy you enjoyed your stay & hope to see you again!

4 out of 5
Hotel was nice. Staff was friendly. Things were clean. Great to walk to shopping & to eating. good place to stay & would stay there again. Only items that were issues were the beds were too soft. Next time I would ask if they have toppers & if they could remove it to make it more firm. The pool & hot tub were very clean & towels provided was an excellent plus, however the pool was a bit small for all the guests that were there. Families with children like myself always book hotels with pools so it was one of the top priorities. Having pool open from 7 am to 10 was super. Overall experience was great. Thank you

Posted by on Apr 1, 2018

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Comment from Hotel Management

Apr 3, 2018 by Manager

We are happy to see that you enjoyed your stay with us! We look forward to seeing you family again the next time you visit Freeport Maine!

5 out of 5

Nice hotel close to LLBeane

Pros: Quiet and close to outlet shopping
Location: Just down the hill from LLBeane and other outlets
Quiet, clean and very close to LLBeane and other outlet stores

Posted by , from plymouth ma on Oct 8, 2016

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About the Hilton Garden Inn Freeport Downtown

Location 5 Park St, Freeport, ME 04032

Renovations + Closures

The following facilities or services will be unavailable from December 28 2020 to February 1 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Freeport Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. The business-friendly Hilton Garden Inn Freeport Downtown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this 3-star Freeport hotel.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (34.2 km / 21.2 mi)
  • Train station: Freeport Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Freeport Downtown offers 99 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Freeport Downtown
  • Hilton Garden Inn Hotel Freeport Downtown
  • Hilton Freeport
  • Hilton Garden Inn Freeport Downtown Hotel Freeport
  • Hilton Garden Inn Freeport Downtown Maine
  • Hilton Garden Inn Freeport Downtown Hotel
  • Hilton Freeport Freeport
  • Hilton Garden Inn Freeport Downtown Hotel
  • Hilton Garden Inn Freeport Downtown Freeport
  • Hilton Garden Inn Freeport Downtown Hotel Freeport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.