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"Very friendly staff, but during a 3 day stay, they failed to make up the room once when I specifically requested it. " More

By a verified traveler on Tue 30 Nov 2021

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Hotel Description

3-star hotel in Southgate

Southgate stay

Your stay at this Southgate hotel places you within 16 miles (25 km) of Moda Center and Veterans Memorial Coliseum. Pioneer Courthouse Square and Oregon Museum of Science and Industry are within 16 miles (25 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room Mar 24 - Mar 25

Standard Room, 1 King Bed (Standard King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Monarch Hotel & Conference Center ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Monarch Hotel & Conference Center

Everyone (7) Couples (3) Family (9)
2 out of 5

Posted by on Jan 28, 2023

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5 out of 5

Posted by on Dec 13, 2022

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5 out of 5
Nice property.

Posted by , from Helena on Jul 17, 2022

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Comment from Hotel Management

Jul 17, 2022 by Monarch Hotel

Thank you for your comment.

4 out of 5

Posted by on Feb 1, 2022

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3 out of 5
Very friendly staff, but during a 3 day stay, they failed to make up the room once when I specifically requested it.

Posted by on Nov 30, 2021

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Comment from Hotel Management

Dec 7, 2021 by Monarch Hotel

Our apologies to you, your comments will be addressed.

2 out of 5
was undergoing construction around the property. ac didnt work in one room, just made terrible noise. bad smell in the other room. right on busy road.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 19, 2021 by Monarch Hotel

Thank you for sharing your comments. Your concerns will be addressed.

5 out of 5

Posted by on Sep 13, 2021

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2 out of 5
The pool was only open until six. If I'd known this, I would never have booked this hotel. This makes no sense, and I saw other families were equally disappointed. There was a dusty lighter in the bedside table, an indication that the drawer hadn't been opened in quite a while. I'm usually pretty easy to please but we won't be staying at the Monarch again.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Monarch Hotel

We understand your frustration in regard to our Pool. The Cabana outdoor-poolside part of our Restaurant might be changing so please check with us again. All of your comments will be addressed. We certainly apologize that you did not have a good experience.

3 out of 5
It’s nice looking and convenient for what we were doing. The sink was clogged though, and the bed was awful this time. We’ve stayed before and don’t remember the bed being so hard and lumpy. So maybe consider replacing the mattresses in room 235. Also the space under the door allows in too much noise and light so we had to use a towel to stuff under it. I can’t figure out why hotels haven’t figured out a way to seal the doors better to keep out light and noise.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 23, 2021 by Monarch Hotel

Thank you for your comments, they will be addressed.

2 out of 5
Not clean, smells musty and staff wasn’t friendly

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Monarch Hotel

Our apologies. We are still struggling getting enough staff.

About the Monarch Hotel & Conference Center

Location 12566 Se 93rd Ave, Clackamas, OR 97015

Property Features

Monarch Hotel & Conference Center offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Monarch Hotel & Conference Center also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Clackamas hotel.

  • 192 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Oregon City Station (8.7 km / 5.4 mi)
  • Metro station: Clackamas Town Center Transit Center (0.7 km / 0.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Monarch Hotel & Conference Center offers 192 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Clackamas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Monarch Hotel & Conference Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monarch
  • Monarch Clackamas
  • Monarch Hotel
  • Monarch Hotel Clackamas
  • Monarch & Conference Center
  • Monarch Hotel & Conference Center Hotel
  • Monarch Hotel & Conference Center Clackamas
  • Monarch Hotel & Conference Center Hotel Clackamas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.