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"No elevator. Smoking by entrance to our room. Room was small. Staff was friendly and informative. Convenient to where we wanted to bbqjo. " More

By a verified traveler on Mon 17 Feb 2020

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Hotel Description

Hotel near Maine Mall in South Portland

In South Portland

You'll find Maine Mall and Maine Military Museum within 3 miles (5 km) of this hotel. Thompson's Point and Cross Insurance Arena are also within 6 miles (10 km).

Free perks

A 24-hour gym, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A picnic area is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (7) Couples (3) Family (3)
4 out of 5
No elevator. Smoking by entrance to our room. Room was small. Staff was friendly and informative. Convenient to where we wanted to bbqjo.

Posted by , from Millinocket Maine on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Michelle

Thank you very much we hope to see you again soon

3 out of 5
We were upgraded to the suite, which had a lot of amenities, like a full size refrigerator, a small cook top, microwave, and even a dishwasher and some cookware. Nice size rooms, but the bathroom was a bit in disrepair. towel bar broken off, support handle built in to the tub broken and cut off. and the doors had dents, scratches and other damage like the room had been treated poorly at some point. Super nice and helpful staff.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 10, 2019 by Michelle

Thank you for staying with us.

5 out of 5
Amazing hotel and im so grateful for good ones like this. They actually care about you!! Thank you!

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Michelle

Thank you we really do care and I am very happy it shows.

2 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 13, 2019 by Michelle

Thank you

3 out of 5
It was an okay facility but a bit run down and a bit simple

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Michelle

Thank you very much

1 out of 5
Dirty common areas, no linens for the pullout couch, inconsiderate front desk staff. Awful stay, and I was stuck there since I prepaid for the room through travelocity.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 12, 2019 by Michelle

We are sorry we did not meet your expectations

2 out of 5
There was no bedding for to pull out sofa. The coffee packages in the room were sticky. There were no cups in the breakfast area. The worst part (we would have left if we weren’t so exhausted) was that there was someone’s leftover food in the refrigerator when we got to the room. All we got was a “sorry, can’t do anything about it”.

Posted by on Apr 21, 2019

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2 out of 5
The room was comfortable, clean and satisfactory in general. The receptionist/staff was pleasant. However, the walls were so thin that we heard everything from our neighbors, who managed to argue, fight, cry and carry on until 3 AM. They slammed doors constantly. No staff interfered. It made for a tough night!

Posted by on Feb 4, 2019

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5 out of 5
Very friendly staff, the beds were comfortable. The room was very clean.

Posted by on Nov 5, 2018

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Comment from Hotel Management

Nov 10, 2018 by Greg Sundik, Sales Manager

Thank you for staying with us in beautiful South Portland Maine. We are very grateful for the feedback!

1 out of 5
We were surprised that this hotel did not meet even our minimum expectations for both the Quality Inn and Travelocity. We so disappointed that we switched hotels on our second day--no easy feat during one of the busiest vacation weeks of the season. This poorly renovated motel was dingy and felt unsafe. The grounds were poorly kempt. The walls and floors were stained, the cabinets were crooked and bowing out from the walls, the shower did not work, the room was musty and the windows were precariously nailed shut. There were 2 exterior entrances to the room, which felt unsafe. The staff was not as professional nor friendly as we would expect. What was nice were the beds and the refrigerator.

Posted by on Jul 5, 2018

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Comment from Hotel Management

Jul 11, 2018 by Greg Sundik, Sales Manager

Thank you for staying with us in beautiful South Portland, Maine. We appreciate the feedback, and are sorry to have failed to meet your expectations.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Quality Inn & Suites also features a 24-hour fitness center, a picnic area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this South Portland hotel.

  • 105 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Portland Transportation Center (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn South Portland
  • Quality South Portland
  • Quality Inn & Suites Motel
  • Quality Inn & Suites South Portland
  • Quality Inn & Suites Motel South Portland
  • Quality Inn Suites
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites South Portland
  • Quality Inn & Suites Hotel South Portland

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.