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 Portland • 1 Room
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The Francis

3.5-star property
747 Congress Street, Portland, ME 1-855-201-7819
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"Gorgeous room, excellent hot shower! Bathrobes are soft and warm too " More

By a verified traveler on Sun 24 Jan 2021

Points Of Interest

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Hotel Description

3.5-star spa hotel near Maine Medical Center

Parkside stay

Within a 10-minute walk of this Parkside hotel, you'll find Maine Medical Center and Deering Oaks Park. State Theatre and Portland Museum of Art are also within half a mile (1 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. A lobby fireplace, a communal living room, and express check-out are also on offer.

Signature Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$124* Per night/room Apr 4 - Apr 5

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Francis ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Francis

Couples (3) Family (1)
5 out of 5
Gorgeous room, excellent hot shower! Bathrobes are soft and warm too

Posted by , from Portland, ME on Jan 24, 2021

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Comment from Hotel Management

Jan 26, 2021 by Abby

We're so glad you enjoyed your stay! Thank you for the feedback!

5 out of 5
The property was a recently renovated building keeping the character of the original. It was spacious, comfortable and clean. The bathroom was very large, which I appreciate very much. I dislike small cramped bathrooms.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 18, 2019 by Megan

Thank you for sharing you experience with us. I am so happy to hear you enjoyed your time here. Safe travels! Best, Megan

5 out of 5
Our overnight was very comfortable. the staff was great.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 16, 2019 by Megan

Thank you for taking the time to review. I am glad to hear your stay was comfortable, and I will share your praise with the rest of the team. All the best

5 out of 5
Really nice boutique hotel with really helpful ass nd friendly staff.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 10, 2019 by Megan

Thank you so much for the kind review

About the The Francis

Location 747 Congress Street, Portland, ME 04102

Property Features

The Francis offers its guests spa services, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. The Francis also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Portland Transportation Center (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

The Francis offers 15 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Minibar
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Periodic temperature checks are conducted on staff and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Francis Hotel Portland
  • Francis Hotel
  • Francis Portland
  • The Francis Portland
  • The Francis Hotel
  • The Francis Portland
  • The Francis Hotel Portland

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.