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4.4 out of 5

"Was expecting the 24 hour room service which wasn’t available. The front desk staff was amazing though. Check in was really quick and easy. Very nice ... " More

By a verified traveler on Tue 07 Dec 2021

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Hotel Description

4-star boutique hotel near Moda Center

Heart of Portland

Within a 15-minute walk of this Downtown Portland hotel, you'll find Tom McCall Waterfront Park and Portland State University. Moda Center and Oregon Health and Science University are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Apr 4 - Apr 5

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hi-Lo, Autograph Collection ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hi-Lo, Autograph Collection

Everyone (4) Couples (1) Family (2)
2 out of 5
This place was not what I was expecting. On the sixth floor I felt like we were sleeping in a bunker. Huge concrete walls minimal amenities. The staff in the restaurant was excellent. Can’t say that for the maid service.

Posted by , from CONCORD on Sep 5, 2022

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4 out of 5
Was expecting the 24 hour room service which wasn’t available. The front desk staff was amazing though. Check in was really quick and easy. Very nice room!

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Collette

We are sorry we were unable to offer that amenity to you and have already taken steps to update our page with its current availability. We are, however, glad to hear you enjoyed your stay and that our staff was able to assist you well. We hope to see you again in the future!

5 out of 5
I loved the look of the hotel. It was a modern set up that remained true to the Portland style.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Anthony Colunga - Front Office Manager

Thank you so much for your positive review and for choosing to stay with us!

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by The Hi- Lo Team

Thank you for the fantastic review!

5 out of 5
Perfection From check in to check out to staff to restaurant

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by The Hi-Lo Team

Thank you so much for the fantastic review. We hope to see you soon!

4 out of 5
Nice room, surprised there wasnt a mini fridge....

Posted by , from Portland on Jan 2, 2019

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5 out of 5
Amazing style and locations! Staff were friendly... food and drinks were good.

Posted by on May 7, 2018

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5 out of 5
The design was amazing! The choices impeccable! Creative, colorful, funky. The staff was so kind and accommodating.

Posted by on Dec 7, 2017

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Comment from Hotel Management

Dec 12, 2017 by Julie Carreira

Thank you for your review! We're glad you enjoyed your time with us and look forward to welcoming you back.

About the The Hi-Lo, Autograph Collection

Location 320 SW Harvey Milk Street, Portland, OR 97204

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness center, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1910
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Union Station (1.5 km / 0.9 mi)
  • Metro station: SW 5th-Oak Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

  • Pillowtop beds
  • Smart television
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Hubers - This restaurant specializes in American cuisine and serves lunch and dinner.

CRAFTpdx - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15–30 per person
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hi-Lo Autograph Collection Hotel Portland
  • Hi-Lo Autograph Collection Hotel
  • Hi-Lo Autograph Collection Portland
  • Hi-Lo Autograph Collection
  • The Hi-Lo, Autograph Collection Hotel
  • The Hi-Lo, Autograph Collection Portland
  • The Hi-Lo, Autograph Collection Hotel Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.