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5.0 out of 5

"We liked very much our experience at this hotel. Recommended for stay in Porto " More

By a verified traveler on Wed 07 Sep 2016

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Hotel Description

3-star hotel near Porto Historic Center

Centro / Baixa stay

A stay at this Centro / Baixa hotel places you within half a mile (1 km) of Porto Historic Center and 2 miles (3 km) of Clerigos Tower. Dom Luis I Bridge and Porto Cathedral are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the laundry service and airport shuttle. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Flat-screen TVs

The individually decorated guestrooms offer hair dryers and safes. Flat-screen TVs come with cable channels, and other amenities include phones and desks. Change of towels is available on request.

Standard Double Room, 1 Bedroom (Castle)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$73* Per night/room May 18 - May 19

Standard Double or Twin Room, Garden View, Garden Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room, Garden Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Castelo Santa Catarina ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Castelo Santa Catarina

Everyone (2)
5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 10, 2019 by Nuno Santos

Dear guest, we have registered and taken in consideration your positive review regarding our establishment. We are very glad and proud to see all the effort that Castelo Santa Catarina’s staff has put together being appreciated. It serves, indeed, as an encouragement to keep improving and make your next stay with us a lot better. Kind regards.

5 out of 5

Excellent hotel in Porto at reasonable rate

Pros: Beautiful, interesting, old mansion with lots of character Great garden/grounds Nice, modern room Good breakfast Friendly helpful staff
Cons: Parking was a bit tight Though in the center of the city, the location is a bit outside core touristic areas but metro is nearby
Location: You need to walk or take your car, taxi or public transportation to go to the main attractions in Porto
We liked very much our experience at this hotel. Recommended for stay in Porto

Posted by , from Paris and New York on Sep 7, 2016

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Comment from Hotel Management

Dec 14, 2016 by Nuno Santos

Thank you for your kind review. We are glad to know you have enjoyed your stay at Castelo Santa Catarina. In the future if you ever search for a hotel or need some advice to visit in Porto please be so kind to contact us. Kind regards, Castelo Santa Catarina Porto Portugal

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Castelo Santa Catarina. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3-star Porto hotel is smoke free.

  • 25 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: São Bento Station (2 km / 1.2 mi)
  • Metro station: Marquês Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Castelo Santa Catarina offers 25 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Castelo Santa Catarina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • LGBTQ friendly
  • No elevators
  • Property registry number - 80548/AL
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: EUR 10 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castelo Santa Catarina
  • Castelo Santa Catarina Hotel
  • Castelo Santa Catarina Hotel Porto
  • Castelo Santa Catarina Porto
  • Castelo Santa Catarina Hotel
  • Castelo Santa Catarina Porto
  • Castelo Santa Catarina Hotel Porto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.