iStay Hotel Porto Centro

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. This property affirms that it follows cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are not available
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities onsite
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Mobile key entry is not available
• Protective clothing is not available to guests
• Food service not has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Property does not follow sanitization practices of any association
• Staffed front desk
• Guests are not provided with hand sanitizer
• Social distancing measures are not in place
• Contactless check-in is not available
• Property follows regional sanitization guidelines Clean & Safe (Portugal)
• Property Registry Number - 3187
• Property confirms they are implementing enhanced cleaning measures
• Service animals not allowed
• Individually-wrapped food options are not available
• Debit cards
• Online Penalty Collection