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5.0 out of 5

"No coffee one morning!! Told us to walk down the street to get some!! " More

By a verified traveler on Sat 11 May 2019

Hotel Description

5-star luxury hotel near Porto Cathedral

City center retreat

Within a 10-minute walk of this Centro / Baixa hotel, you'll find Bolhao Market and Porto Cathedral. Ribeira Square and Porto City Hall are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a terrace, and laundry facilities are also on offer.

Free WiFi, LCD TVs

Along with free WiFi, the 89 guestrooms offer 24-hour room service and LCD TVs. Minibars, rainfall showerheads, and ceiling fans are also available.

Executive Room (Grand View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Grand View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pestana Porto - A Brasileira, City Centre & Heritage Building ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pestana Porto - A Brasileira, City Centre & Heritage Building

Family (1)
5 out of 5
No coffee one morning!! Told us to walk down the street to get some!!

Posted by on May 11, 2019

Was this review helpful to you?
Comment from Hotel Management

May 13, 2019 by Maria Inês

Dear Guest, thank you for your feedback regarding your experience at Pestana Porto A Brasileira! We're sorry about the misunderstanding about the coffee and we hope to welcome you back. Warm regards,

About the Pestana Porto - A Brasileira, City Centre & Heritage Building

Location Rua Sá da Bandeira 91, Centro/Baixa, Porto, Porto District 4000-427

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Pestana Porto - A Brasileira, City Centre & Heritage Building. This 5-star Porto hotel is smoke free.

  • 89 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: São Bento Station (0.6 km / 0.4 mi)
  • Metro station: Pr. D. João I Stop (0.1 km / 0.1 mi)

Room Amenities

Pestana Porto - A Brasileira, City Centre & Heritage Building offers 89 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Pestana Porto - A Brasileira, City Centre & Heritage Building has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per accommodation, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean & Safe (Portugal) guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No cribs (infant beds) available
  • Property Registry Number - 7762
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Nearby parking fee: EUR 14 per day
  • Pet fee: EUR 25 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Porto Brasileira City Center Heritage Hotel
  • Pestana Brasileira City Center Heritage Hotel
  • Pestana Porto Brasileira City Center Heritage
  • Pestana Brasileira City Center Heritage
  • Pestana Porto A Brasileira City Center Heritage Building
  • Pestana Porto Brasileira City Center Heritage Hotel
  • Pestana Brasileira City Center Heritage Hotel
  • Pestana Porto Brasileira City Center Heritage
  • Pestana Brasileira City Center Heritage
  • Pestana Porto A Brasileira City Center Heritage Building
  • Pestana Brasileira City Center Heritage Hotel
  • Pestana Porto Brasileira City Center Heritage
  • Pestana Porto Brasileira City Center Heritage Hotel
  • Pestana Brasileira City Center Heritage
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.