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4.0 out of 5

"The staff is great. The hotel is going through a remodeling phase. " More

By a verified traveler on Fri 19 Oct 2018

Hotel Description

5-star luxury hotel near Casa da Musica, connected to the convention center

On river

A stay at this Boavista hotel places you within half a mile (1 km) of Casa da Musica and 2 miles (3 km) of University of Porto. Porto Cathedral and Ribeira Square are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 indoor pools, and a health club are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy a meal from the restaurant and perks like free WiFi.

Free WiFi, LCD TVs

The 251 guestrooms feature free WiFi, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and rainfall showerheads.

Deluxe Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Twin High Floor

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Porto Palácio Hotel & Spa – S. Hotels Collection ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Porto Palácio Hotel & Spa – S. Hotels Collection

Everyone (2)
4 out of 5
The staff is great. The hotel is going through a remodeling phase.

Posted by , from IL, USA on Oct 19, 2018

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Comment from Hotel Management

Oct 20, 2018 by Inês Magalhães - Guest Relations

Dear Mr. Tony, Thank you for sharing your opinion regarding our staff. They will be very happy to read your review. Best regards,

4 out of 5

Location

I felt as though we were a little too far away from the action.

Posted by , from Y. Sarasota Florida on May 25, 2017

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About the Porto Palácio Hotel & Spa – S. Hotels Collection

Location Avenida da Boavista, 1269, Porto, 4100-130

Renovations + Closures

The following facilities or services will be unavailable from June 9 2020 to March 1 2021 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Property Features

As a guest of Porto Palácio Hotel & Spa – S. Hotels Collection, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Porto Palácio Hotel & Spa – S. Hotels Collection. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Porto hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Dr. Francisco de Sa Carneiro Airport (OPO) (12.4 km / 7.7 mi)
  • Train station: São Bento Station (3.6 km / 2.2 mi)
  • Metro station: Francos Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Porto Palácio Hotel & Spa – S. Hotels Collection offers 251 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Auge Porto - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Windsurfing nearby
  • Fitness classes on site

Spa Services

Porto Palacio Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean & Safe (Portugal) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property Registry Number - 1168
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Self parking fee: EUR 26.40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Porto
  • Hotel Porto Palacio
  • Hotel Porto Palacio Congress
  • Palacio Congress
  • Palacio Congress Hotel
  • Palacio Congress Hotel Porto
  • Palacio Hotel Porto
  • Palacio Porto Hotel
  • Porto Hotel Palacio
  • Porto Palacio Hotel
  • Porto Palacio Congress Hotel And Spa
  • Porto Palacio Congress Hotel Porto
  • Porto Palacio Congress Hotel
  • Porto Palacio Congress
  • Porto Palácio Hotel & Spa – S. Hotels Collection Hotel
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Hotel
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Porto
  • Porto Palacio Congress Hotel Spa
  • Porto Palacio Congress Spa
  • Porto Palácio Hotel & Spa – S. Hotels Collection Porto
  • Porto Palácio Hotel & Spa – S. Hotels Collection Hotel Porto

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.