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"Room was meticulously clean, location in the old part of town was good, staff was incredibly helpful and overall excellent. Breakfast offered a nice v ... " More

By a verified traveler on Fri 30 Oct 2015

Hotel Description

4-star hotel near Dom Luis I Bridge

City center retreat

Within a 15-minute walk of this Centro / Baixa hotel, you'll find Dom Luis I Bridge and Ribeira Square. Crystal Palace Gardens is 1.6 mi (2.5 km) away.

Business services

A rooftop terrace, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

Free WiFi, flat-screen TVs

The 56 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Porto Downtown ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Premium Porto Downtown

Everyone (1) Family (1)
1 out of 5
this hotel need to make good when the room is available we check early the room is not available until 2:00 pm we came back exactly the time they told me its available but we have to wait until its ready so when we finally got the key we stay for 3 hrs and check out

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 28, 2019 by Helena Figueiredo

Dear Guest, Thank you for sharing your opinion about your experience at the Hotel Premium Porto Downtown. I sincerely apologize if some of our facilities did not meet your expectation. All your comments about the Hotel Premium Porto Downtown, were already shared with the staff, and some may be considered in the near future to improve our quality standards. Your feedback is very important because it is through them that we can improve our services. I hope we have the chance to receive you again during your next stay in Oporto. Kind regards, Hotel Premium Porto Downtown team

4 out of 5

Very nice hotel with excellent staff.

Room was meticulously clean, location in the old part of town was good, staff was incredibly helpful and overall excellent. Breakfast offered a nice variety of food daily; dinner was fresh and well priced.

Posted by , from NY on Oct 30, 2015

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Comment from Hotel Management

Dec 25, 2016 by Hotel Premium Porto Downtown

Dear guest, Thank you so much for your time and feedback. We will share your amazing opinion with our team. Best Regards.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Premium Porto Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Porto hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 8 levels
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Dr. Francisco de Sa Carneiro Airport (OPO) (23.8 km / 14.8 mi)
  • Train station: São Bento Station (1 km / 0.6 mi)
  • Metro station: Batalha Stop (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Premium Porto Downtown offers 56 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of Clean & Safe (Portugal) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property Registry Number - 6355
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 10.90 for adults and EUR 5.45 for children (approximately)
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 12 years old)
  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premium Porto Downtown Hotel
  • Premium Porto Downtown Hotel
  • Premium Porto Downtown
  • Premium Porto Downtown Porto
  • Premium Porto Downtown Hotel Porto

You should know

  • Premium Porto Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.