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Individually decorated, blackout drapes, soundproofing
Individually decorated, blackout drapes, soundproofing
Individually decorated, blackout drapes, soundproofing

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Kitchen
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSandeman Cellars1 min walk
    Popular LocationDom Luis I Bridge6 min walk
    Popular LocationRibeira Square10 min walk
    AirportPorto (OPO-Dr. Francisco de Sa Carneiro)31 min drive

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About this area

Vila Nova de Gaia

Located in Vila Nova de Gaia, The House of Sandeman Hostel & Suites is in the city center and on the waterfront. Museum of Port Wine and Casa da Musica are cultural highlights, and some of the area's notable landmarks include Ribeira Square and Porto Cathedral. Gaia Cable Car and St. Ignatius Zoo are also worth visiting.
Popular Location

What's nearby

  • Sandeman Cellars - 1 min walk
  • Dom Luis I Bridge - 6 min walk
  • Taylor’s Port Cellars - 7 min walk
  • Ribeira Square - 10 min walk
  • Church of Sao Francisco - 14 min walk

Getting around

  • Ribeira Station - 7 min walk
  • General Torres Station - 11 min walk
  • AirportDr. Francisco de Sa Carneiro Airport (OPO) - 31 min drive

Restaurants

  • The George – Restaurant with a bar offering Portuguese cuisine. Serves lunch and dinner on select days.

About this property

The House of Sandeman Hostel & Suites

Along with a restaurant, this smoke-free hostel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. All rooms are soundproofed and offer free WiFi and showers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 5 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Soundproofed rooms

Conveniences

  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Renovated entire property - January 2018
  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Shared kitchen access

More

  • Individually decorated
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 871/16

We should mention

Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
4.7
Exceptional
5 - Excellent
59
4 - Good
17
3 - Okay
2
2 - Poor
2
1 - Terrible
0

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow accommodations
What an amazing place to stay! Part Hostel part hotel. Full of friendly young people from all corners of the world interacting and sharing - what travel is all about, low cost, great tasting meals were available communal style. Our private room was clean and spacious with an amazing view of Porto
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t say enough about the staff. Very courtesy helpful and went above and beyond to make our stay comfortable. Will certainly come back and stay here on our next visit to Portugal
Stayed 1 night in Sep 2019

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