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"Cops were outfront as soon as i got to the property. Doors get locked at night so u have no free roam. " More

By a verified traveler on Mon 16 Dec 2019

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Hotel Description

Portsmouth guestrooms with free WiFi

In Portsmouth

You'll find Commodore Theatre and Virginia Sports Hall of Fame and Museum within a 15-minute walk of this Portsmouth hotel. Children's Museum of Virginia and Portsmouth Naval Shipyard Museum are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A picnic area, express check-out, and laundry facilities are also on offer.

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Oct 10 - Oct 11

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Norfolk - Portsmouth ratings based on 7 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Norfolk - Portsmouth

Everyone (3) Couples (1) Family (3)
1 out of 5
I DID NOT like this hotel at all. Everything was out of order, the elevator, vending and atm machines. It smelled like cigarettes and the room was dirty. The bathtub was disgusting and the bathroom door was broken it wouldn't even close. It was a very heavy traffic of people who were very loud. It seemed more like a rooming house rather than a hotel. I did not feel safe at all and DO NOT stay tbis hotel at all. The staff was rude and no help and they did not tefund me. I DO NOT RECOMMEND THIS HOTEL!!!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Manager

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

2 out of 5
The environment was rough. We encountered people that was doing drugs and the hallways smelled of marijuana. They were people hanging around the parking lot. The floors had visible hair on it the bathroom looked like it had dried blood on the wall. People were walking the halls all night dog barking just very low standard only 2 towels were in the room

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 22, 2020 by Manager

You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

3 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 5, 2020 by Monil

I want to thank you for taking time to post a review of your stay.

3 out of 5
Cops were outfront as soon as i got to the property. Doors get locked at night so u have no free roam.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Monil

Thank you for taking the time to provide us with your feedback of your stay. We are very sorry to hear that things during your stay did not meet your expectations. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time.

1 out of 5
Quick check in but my room the bed sheets were dirty. All the towels were dirty. The phone was broke and the trash wasn't emptied. First and last time staying here

Posted by on Jul 19, 2019

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Comment from Hotel Management

Aug 2, 2019 by Monil

We strive to provde guests with all comforts of home, so I am disappointed to hear that you had a bad experience with the room.please accept our apologies. Your feedback is very important to us, so thank you for sharing.

2 out of 5
The smell is horrible in this « hotel » especially in the elevator where it’s really hard to because of strong cigarette smell. Once in our room in the second floor, we couldn’t have peace because of all the noise coming from the room above. There were probably children playing above us, running and jumping ans all the noise crossed the til our room. In the room, no iron, no hair dryer and the fridge is a junk. We were concerned about our food that we brought and called the front desk to notify that the fridge wasn’t working. After checking it, the first there were no technicians on , then promised to replace with the fridge that is in the office. 2 hours later at 11pm he still didn’t show up ans we ended up throwing our food in the trash in the morning because it was spoiled. This is the last rime my family and I ever check in to a Red roof inn and I wouldn’t recommend this place at all to anyone.

Posted by on May 12, 2019

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Comment from Hotel Management

Jun 24, 2019 by Monil

I'm Sorry you had a poor room experience. Thank you for the feedback so we can address the issues.

5 out of 5
Great for the price and for all the more we needed it for just stopping for the night driving through. No issues. Very nice room.

Posted by on May 11, 2019

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Comment from Hotel Management

Jun 24, 2019 by Monil

Thank you for your review. We are glad you enjoyed your stay.

About the Red Roof Inn Norfolk - Portsmouth

Location 925 London Boulevard, Portsmouth, VA 23704

Property Features

As a guest of Red Roof Inn Norfolk - Portsmouth, you'll find a vending machine, a picnic area, and coffee/tea in a common area. WiFi is free in public spaces. The business-friendly Red Roof Inn Norfolk - Portsmouth also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available. Smoking is allowed in designated areas at this Portsmouth hotel.

  • 1 building
  • 57 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norfolk Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Norfolk - Portsmouth offers 57 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Oldetowne
  • Super 8 Oldetowne Hotel
  • Super 8 Oldetowne Hotel Portsmouth
  • Super 8 Portsmouth Oldetowne
  • Super Value Inn Portsmouth
  • Super Value Inn
  • Red Roof Inn Portsmouth, VA Hotel Portsmouth
  • Red Roof Inn Portsmouth, VA Hotel
  • Red Roof Inn Portsmouth, VA Portsmouth
  • Super Value Inn
  • Super 8 Portsmouth Oldetowne
  • Red Roof Inn Portsmouth, Va
  • Red Roof Inn Portsmouth VA
  • Red Roof Norfolk Portsmouth
  • Red Roof Inn Norfolk - Portsmouth Hotel
  • Red Roof Inn Norfolk - Portsmouth Portsmouth
  • Red Roof Inn Norfolk - Portsmouth Hotel Portsmouth

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.