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4.3 out of 5

"Great beds very good breakfast sweet people.we loved it " More

By a verified traveler on Sun 07 Apr 2019

Hotel Description

Hotel perfectly located for exploring Prestonsburg

City center stay

You'll be within half a mile (1 km) of Mountain Arts Center and 2 miles (3 km) of Middle Creek National Battlefield with a stay here. Archer Park and Samuel May House are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 70 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$94* Per night/room May 16 - May 17

Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Prestonsburg West ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Prestonsburg West

Everyone (2) Couples (1) Family (2)
2 out of 5
Room was not very clean. Tub was dirty, bathroom floor has some unknown substance on the floor. I registered for 4 nights and checked out 2 nights early and did not receive a refund.

Posted by , from Texas on Oct 1, 2020

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3 out of 5

Posted by on Oct 30, 2019

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5 out of 5
Great beds very good breakfast sweet people.we loved it

Posted by on Apr 7, 2019

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5 out of 5

Lovely Place to Stay

Pros: The friendly staff and the clean comfortable rooms.
Cons: I don't have any recommendations.
This is a lovely place to stay! Check in on our arrival was a breeze, with a friendly and welcoming, we think her name was, Carly. Our breakfast attendant, Pauline, is a treasure. She kept the breakfast area spotless, and the items were fresh and available, and tasted good. I was especially fond of the "white gravy" for biscuits. She was friendly, outgoing, helpful and a treasure trove of information, when we had questions. When Pauline found out we were trying to get directions to the funeral home that we trying to locate, she and the desk personnel, printed out directions and gave them to us. Housekeeping was lovely. The room was fresh and clean each evening, and when we had a special request, it was taken care of. The gym, was clean and well maintained, as was the pool area. I highly recommend the hotel and all the people that work there!

Posted by , from AZ on Aug 28, 2015

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5 out of 5

Comfortable Stay

Pros: Free breakfast, Free Internet, Quiet, good value, spacious room
Excellent accommodations with room next to the sofa for our Pack-N-Play for our infant. Spacious bathroom, and comfortable bed. The amenities, service, and room accommodations helped make our traveling easier, and gave us less to stress about since we were in town for a funeral. Thank you!

Posted by , from Lexington, KY on Feb 7, 2011

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4 out of 5

Cozy Hotel

We stayed here on Dec 2009 from Mexico. I only can say, don't miss the oportunity for staying At this nice and quite hotel.

Posted by on Sep 5, 2010

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5 out of 5

GREAT PLACE

MOTEL WAS ABOVE AVERAGE CLEAN! BED WAS GREAT! PEOPLE WAS EXCELLENT! \nNO SURPRISES HERE, JUST AN OVERALL GREAT,CLEAN, PLACE TO STAY.

Posted by on Sep 4, 2007

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5 out of 5

Great People!

Better service than at a 5 STAR hotel!

Posted by on Feb 26, 2007

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5 out of 5

Best Hotel In P-Burg

I travel on business 4 days a week. Have stayed at all other hotels in area. Comfort is hands down the best.

Posted by on Nov 14, 2006

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About the Comfort Suites Prestonsburg West

Location 51 Hal Rogers Dr, Prestonsburg, KY 41653

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. An indoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Prestonsburg West. Self parking is free. This Prestonsburg hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Blue Grass Airport (LEX) (195.1 km / 121.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Prestonsburg West offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Prestonsburg
  • Comfort Suites Prestonsburg
  • Comfort Suites Prestonsburg West Hotel
  • Comfort Suites Prestonsburg West Prestonsburg
  • Comfort Suites Prestonsburg West Hotel Prestonsburg
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.