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"Great stay! Right in downtown with a lot of things to do. " More

By a verified traveler on Wed 30 Dec 2020

Hotel Description

3.5-star hotel near Brown University

Heart of Providence

A stay at this Downtown hotel places you steps from Dunkin' Donuts Center and a 5-minute walk from Rhode Island Convention Center. Johnson and Wales University and Providence Performing Arts Center are also within half a mile (1 km).

Business services

This hotel features a coffee shop, concierge services, and valet parking. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas.

WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 274 guestrooms offer WiFi and room service. Other amenities include wired Internet, premium bedding, and coffee/tea makers.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Feb 25 - Feb 26

One King Bed, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Providence ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Providence

Everyone (10) Couples (1) Family (4)
5 out of 5
Great stay! Right in downtown with a lot of things to do.

Posted by on Dec 30, 2020

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Comment from Hotel Management

Dec 30, 2020 by Kevin Fleming

Dear Anonymous: Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Kevin Fleming General Manager Hilton Providence

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Nov 12, 2020 by Kevin Fleming

Dear Anonymous: Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Kevin Fleming General Manager Hilton Providence

5 out of 5
The staff was super friendly! From check-in to the breakfast buffet, everyone was polite and helpful. The room was clean and quiet; I had a great night’s sleep. Would definitely stay here again.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Nov 12, 2020 by Kevin Fleming

Dear Anonymous: Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Kevin Fleming General Manager Hilton Providence

4 out of 5
I like the first time I came even thought I put wrong date they still help me to make sure I had place to stay when they was fully booked

Posted by on Sep 4, 2019

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5 out of 5
It is near my family, clean, friendly staff and has a Starbucks in the building.

Posted by on Aug 28, 2019

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1 out of 5

Posted by on Aug 11, 2019

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4 out of 5
Location, location, that is what this hotel has if you need to stay near the city center or want to walk down to the historic Federal Hill area. Parking here is expensive, and no free breakfast either. So not many free things included, but if you ask for something they will get it for you. It is more of a business hotel, and for that is is good.

Posted by on Jul 9, 2019

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2 out of 5
I was certain I had reserved a room with 2 Queen beds, but after checking in found only one bed. I asked about switching rooms since there were 3 adults in our party but was told the hotel was completely sold out for the two nights we were staying. Because we had a corner room we could not have a cot. Luckily one member of our party was able to bunk in with a relative at another hotel who was in town for the same event.

Posted by on Nov 5, 2018

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2 out of 5

Unimpressed

Pros: Close to Brown University, which is why I select it.
Cons: A lot need to be improved. Please read my experience above. You might save a little bit of money in the short-run, but you will lose in the long run.
Location: you have a great location, but not much great beyond that.
I am thoroughly disappointed with my experience given the rate that the hotel charges its customers and your brand name reputation as a Hilton: 1. The staff does not seem very happy, very uninspiring in their interaction with me. Not particularly helpful with my questions. 2. The room was decent, but ordinary. It is not that much different from other less expensive hotels. 3. I was surprised that breakfast was not included. 4. I had to request toothbrush and tooth paste. A Hilton hotel should have them, without having guests to request. 5. Shower head was pathetic. Water pressure is so weak. I know you are environmentally-conscious but this made you look cheap and unimpressive. I stay at Hilton in other parts of the country or the world before. I loved it, but this one is rather disappointed.

Posted by on May 29, 2018

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2 out of 5

Hilton in Providence

Pros: Location
Cons: Staff needs to be proactive
Location: Lots of interesting restaurants, Federal Hill was fun with the Columbus Day weekend activities
While the hotel was OK, the bed was oddly small. We assumed that maybe we were mistaken that we were to get a King rather than what may have been a Queen (though oddly narrow for a Queen) but didn't have access to our reservation handy. But upon returning home it was clear we were reserved a King. Travelocity called the hotel on our behalf but the manager was unwilling to make any adjustments as we hadn't complained but would offer some kind of discount in a future stay - which is an unlikely event. Umm, it would have been more appropriate if the hotel had said when we checked in, "We're sorry, no rooms with a King were available." That really would not have been acceptable, either, but they should have have advised and offered some sort of comp at the time. Bottom line, though, for the price it was NOT worth the money. The rate is a lot especially where parking and breakfast is not included. Parking is overpriced. as it is. We won't be staying at the Hilton again.

Posted by , from Northern Virginia on Oct 11, 2017

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Property Features

There's a coffee shop/café on site. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Providence. For a fee, parking is available. This 3.5-star Providence hotel is smoke free.

  • 1 building
  • 274 guestrooms or units
  • 14 levels
  • Built in 1969
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: T.F. Green Airport (PVD) (14.6 km / 9 mi)
  • Train station: Providence Station (2.6 km / 1.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Providence offers 274 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Providence
  • Hilton Providence
  • Providence Hilton
  • Hilton Providence Hotel Providence
  • Providence Hilton Hotel
  • Hilton Providence Hotel
  • Hilton Providence Hotel
  • Hilton Providence Providence
  • Hilton Providence Hotel Providence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.