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Omni Providence Hotel

4-star property
1 W Exchange St, Providence, RI 1-855-201-7819
4.0 out of 5
Very good!
See all 22 travelocity Reviews

"I had the option to check in early - and that was sooo appreciated!!! the hotel's location is convenient to everything in the city. I had the Junior ... " More

By a verified traveler on Sun 03 Jul 2022

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Hotel Description

4-star hotel near Providence Place Mall

City center retreat

A stay at this Downtown Providence hotel places you steps from Rhode Island Convention Center and within a 5-minute walk of Providence Place Mall. Johnson and Wales University and Dunkin' Donuts Center are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 11 conference rooms and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$184* Per night/room Jul 9 - Jul 10

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (West Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (West Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Providence Hotel ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Providence Hotel

Everyone (9) Couples (3) Family (7)
5 out of 5

Posted by on Apr 9, 2023

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Comment from Hotel Management

May 4, 2023 by Omni Providence Management

Thank you for staying with us!

4 out of 5

Posted by , from Hackensack on Jan 16, 2023

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4 out of 5

Posted by , from CAMBRIDGE on Jan 1, 2023

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2 out of 5
I had four rooms. The room I stayed in had three adults in it. The toilet was broken. We called three times someone came up and tried to fix it with no luck. We couldn't use the toilet and the air-conditioning was not working either. The room was so hot in the middle of the night. We had to use the room next to us to go the bathroom. The hotel said they could take the room off the bill because I booked with an outside agency. So I will never book again with an outside agency and will book directly with the hotel.

Posted by on Aug 29, 2022

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5 out of 5

Posted by on Aug 28, 2022

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2 out of 5
For the price I paid I was disappointed in the size of the TV. It was tiny and very poor quality. There was mildew in the shower. The furniture was beat up and dated. Very disappointed. The staff, however , was great.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Omni Providence Management

Thank you for your feedback on your recent stay. I am very sorry that you had issues with the room you were placed in and I hope you made the staff aware so we can get those items corrected immediately.

2 out of 5
Pool closed the one night there- bathroom literally smelled like sewer leak. And there’s this extra $100 fee they tack on that has yet to be refunded. Only tip I have is park yourself for half the valet fee if you’ll be walking and don’t need your car. But they’ll charge you for valet anyway. Travelocity price not what was finally charged.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Aug 16, 2022 by Omni Providence Management

Thank you for sharing your feedback with us. We are very sorry to hear that you experienced issues during your stay with us. We always want our guests to enjoy their time at the hotel and we apologize if that was not the case for your stay.

5 out of 5
I had the option to check in early - and that was sooo appreciated!!! the hotel's location is convenient to everything in the city. I had the Junior executive suite - it was ok - it was roomy but not over the top on amenities...

Posted by on Jul 3, 2022

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Comment from Hotel Management

Aug 16, 2022 by Omni Providence Management

Thank you for staying with us!

4 out of 5
We had a great stay. My only complaint is that the standard rooms are all double beds instead of queen size beds which would work better for a larger family on a budget.

Posted by on Feb 26, 2022

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Comment from Hotel Management

Apr 4, 2022 by Omni Providence Management

Thank you for the feedback about your experience!

5 out of 5
Fast and friendly check-in

Posted by , from Marblehead on Feb 19, 2022

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Comment from Hotel Management

Apr 4, 2022 by Omni Providence Management

Thank you for staying!

About the Omni Providence Hotel

Location 1 W Exchange St, Providence, RI 02903

Property Features

Omni Providence Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. There are 11 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Providence Hotel. Parking is available for a fee.

  • 564 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 1994
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Providence Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Providence Hotel offers 564 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Providence hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Flemings - This steakhouse serves lunch and dinner.

Breakfast Dining - This buffet restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–22 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 25 per day
  • Covered valet parking fee: USD 34.00 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Providence
  • Omni Providence Hotel Hotel
  • Omni Hotel Providence
  • Omni Providence
  • Omni Providence Hotel
  • Providence Omni
  • Providence Omni Hotel
  • Providence Westin
  • The Westin Providence Hotel Providence
  • Westin Providence
  • Omni Providence Hotel Providence
  • Omni Providence Hotel Hotel Providence

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.