"In general, our stay was sufficient. If only the rooms actually looked liked the pictures, we would’ve enjoyed our stay better. The exterior and locat ... " More
Heart of Providence
Within 2 miles (3 km) of this Providence hotel, you'll find Brown University and Benefit Street. Roger Williams National Memorial and Johnson and Wales University are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. The front desk is staffed around-the-clock and laundry facilities are on offer.
Feb 9, 2023 by Hotel Management
Dear RYAN, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We will discuss your concerns with the appropriate parties to ensure these issues are addressed promptly. Thank you for choosing us for your visit to the area and for your valuable feedback. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Hotel Management
Feb 24, 2022 by Brian -Guest Engagement Team - WoodSpring Suites
We appreciate your honest feedback and highlighting these concerning issues, Meagen. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Jul 23, 2021 by -Claire, Guest Engagement Team - WoodSpring Suites
Thank you for your detailed and candid review. We truly appreciate you taking the time to share these details with us and can't apologize enough that we disappointed you. We strive to provide an elite level of service and are so sorry that this did not come across during your time with us. We will address these concerns with our team and look forward to making the necessary adjustments for all our future guests.
Apr 8, 2021 by -Brian, Guest Engagement Team - WoodSpring Suites
Thank you for sharing your experience. I wish it had been a more pleasant one for you and I’m so sorry to hear that there was some confusion about our refund policy. Please contact us for details about your account status or with any questions you have.
Apr 8, 2021 by -Brian, Guest Engagement Team - WoodSpring Suites
We apologize for the inconveniences with the noise levels you experienced during your stay with us. We strive to provide a positive experience for each guest and I see we have fallen short. Thank you for letting us know so we can improve our guest experience. We wish you the best in your future travels.
Jun 17, 2020 by Brandon, Guest Engagement Team, WoodSpring Suites
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Nov 16, 2019 by Alex, Guest Engagement Team- Woodspring Suites
Wow! Thank you so much for this fantastic rating! We love seeing that you had such a great and amazing stay with us! #MadeOurDay
Sep 12, 2019 by Nationwide Hotel Management Company, LLC
We're sorry the initial room was not ready when you checked in but glad to hear that our wonderful staff resolved the situation quickly. We hope the rest of your stay was pleasant and comfortable for you.
Sep 12, 2019 by Nationwide Hotel Management Company, LLC
We're so sorry to hear that you were not expecting our limited amenities, including office hours instead of a 24/7 Front Desk staff, and were disappointed because of this. Guests can customize their experience by adding services that they want. It would be a bit shocking if this was not what you were expecting. It is one way we are able to keep our rates affordable. Thank you so much for letting us know about your experience so we can continue to always be improving all we do and offer.
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Providence also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Providence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Extended Stay America Suites - Providence offers 121 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.