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4.5 out of 5

"Service and food was excellent. Clean and beautiful " More

By a verified traveler on Wed 27 Jan 2021

Hotel Description

4.5-star beachfront resort near Grace Bay Beach

Beachfront retreat

Your stay at this Grace Bay West resort places you within 2 miles (3 km) of Turtle Cove and Grace Bay Beach. Pelican Beach and Royal Flush Gaming Parlor are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free resort includes 2 restaurants, an outdoor pool, and a fitness center. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 46 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Standard Studio, 1 King Bed (Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$288* Per night/room Mar 5 - Mar 6

Suite, 1 King Bed, Oceanfront (Ocean Front Luxury 1 Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Oceanfront (Ocean Front 2 Bedroom Suite)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Oceanfront (Ocean Front Luxury 2 Bedroom Suite)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Oceanfront (Ocean Front Luxury 3 Bedroom Suite)

Bed Count 3 King Beds Maximum Occupancy 7 Max

Suite, 1 King Bed, Oceanfront (Ocean Front 1 Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

West Bay Club ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Bay Club

Everyone (5) Couples (1) Family (1)
5 out of 5
Service and food was excellent. Clean and beautiful

Posted by , from Atlanta on Jan 27, 2021

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Comment from Hotel Management

Jan 28, 2021 by Jennifer

Thank you so much for your review and kind words. We are delighted that you enjoyed your stay with us and look forward to welcoming you back soon.

4 out of 5
The beach was great and staff very polite. Beautiful place. The bed was creaky, made loud creaking noises with each movement

Posted by on Apr 11, 2019

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Comment from Hotel Management

May 23, 2019 by Jennifer

Dear Guest, Thank you for choosing West Bay Club and for taking the time to give us your feed back. I am sorry to here that you experienced issues with your bed. If you could advise us the room number you stayed in it would help us rectify the problem or review the possibility of replacing the bed.

4 out of 5
Loved several of the staff members and really didn’t enjoy the rude staff members (there were a few). The beach attendants were awesome. We lost our volleyball in the ocean due to the strong current and they went out and retrieved Wilson for us. Both of the spa technicians were amazing as well. The gym was tiny and a brand new piece of cardio was clanking. After bringing it to their attention a couple times, it was fixed. The breakfast was ok and dinner really didn’t start when they advertised. It would open an hour or two later. Overall we loved our stay and can’t wait to go back!!

Posted by on Jun 10, 2018

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Comment from Hotel Management

Jul 18, 2018 by Andre B

Dear valued Guest, Thank you for taking the time to review your experience at West Bay Club, and we’re happy to hear that you largely enjoyed your stay with us. Please accept our apologies that the professionalism of some of our staff was unacceptable and the gym equipment was not rectify at your first mention – we will pass your feedback along to key management as training points. Despite the unfortunate experience in some areas, we are happy to know that you are looking forward to return in the future. We values you as a guest and welcome the opportunity to serve you again.

5 out of 5

Amazing!!!!!

This was my husband and I first trip to Turks and I couldn’t be happier with the experience. West Bay Club provided us with an immaculate experience from beginning to end. From the views to the room with 2 balconies- one to the pool and one to the beach. The wonderful beachfront with all the water activities you can think of. Just got home and we can’t wait to go back. 5 stars all the way through!

Posted by on Nov 11, 2017

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5 out of 5

Wonderful boutique hotel on beautiful Grace Bay

Pros: Everything!
Cons: The concierge service was good but not to the quality of the concierge service at the sister property, Grace Bay Club.
Location: You can walk to a few good restaurants and Coral Gardens for snorkeling. We also walked to Bight Park where they have the fish fry on Thursdays.
Our experience at West Bay Club was excellent! The staff is friendly and attentive, the property is well maintained, our Room (107) was a luxury ocean front two bedroom unit that didn't disappoint and the beach is gorgeous!

Posted by , from Dallas, TX on Jun 27, 2017

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5 out of 5

Staff was very courtious and attentive

Pros: the experience
Cons: none
Location: every thing you could possibly want to do is there at the Resort
one of the best and relaxing resorts on the Island

Posted by on Mar 24, 2017

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5 out of 5

Great spot for a restful vacation

Pros: The location, the service, the beach, the accomodations
The resort was away from the masses and you felt like you had some room to breathe. The place was well maintained and the staff was super helpful and friendly. I am already planning my next trip back and would recommend the place to anyone.

Posted by , from Hoboken, NJ on Apr 21, 2016

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Comment from Hotel Management

by Guest Relation manager

Thank your very much for this kind and thoughtful review, Cris. We are glad to hear that you enjoyed your stay with us. We appreciate you recommending us to others for future visits! We can’t wait to welcome you back on your next trip and we aim to deliver an even more pleasant stay.

5 out of 5

Paradise Again

We stayed at the West Bay Club again August of 2009 Our experience was wonderful truly paradise, The crystal clear water is breathtaking. The staff is very friendly serving drinks on the beach and fresh fruit. There is a hobie cat now that you can take out and kyaks. The snorkleing is the best. The rooms are beautiful and the ocean front view is one of the best by far. We will continue to stay at the west bay club again and again. Very relaxing!!!!!!!!!

Posted by on Aug 26, 2009

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1 out of 5

Worst Caribbean Experience

We had booked a studio oceanview. On the hotel description it says ALL rooms are oceanview. They are not. We were shown a parking lot view! They would not move us to an oceanview room unless we paid more money. $125/night. On the description it said oceanview and we refused to be downgraded. We tried to resolve the matter to no avail as the manager was not there and the CEO was a complete ////. There were only 12 rooms booked. One less as I left after arguing for 2 hours. The studio is small, REAL SMALL. Having been to the islands for over 25 years, this is the poorest I have ever been treated. If I had to go tomorrow for free I wouldn't set foot on the place. I am still trying to get the manager to respond.

Posted by on Jul 29, 2009

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5 out of 5

July 2008

This is a beautiful new resort on an uncrowded stretch of Grace Bay Beach. This is a smaller resort whose staff provided very personalized attention. My family spent one week at the resort in an oceanfront one bedroom. The accommodations were very comfortable, well decorated and offered a variety of amenities (Plasma TV, DVD, surround sound system, wireless internet, and well equipped kitchen)The western views from our living room and balcony were unbelievable. When the day settled into dusk, the sunset had everyone awestruck and taking pictures. Our biggest decision every morning was where we wanted to start the day--next to the awesome pool, or by the warm turquoise waters of Grace Bay Beach. Just steps from the resort we found some of the best snorkeling. We used the brand new health facilities which was well equipped and just perfect for our needs. When we were at the resort, the restaurant was only serving lunch, but the meals were tasty and well prepared. My family had a wonderful time at the West Bay Club. We came home rested, relaxed and ready to plan our next trip back to the resort.

Posted by on Oct 21, 2008

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Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at West Bay Club like a complimentary children's club, an outdoor pool, and complimentary bicycles. Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a fitness center, a garden, and a terrace. Self parking is free. This 4.5-star Providenciales resort is smoke free.

  • 46 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Providenciales Intl. Airport (PLS) (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

West Bay Club offers 46 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Providenciales resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10:30 AM.

Noodle Bar and Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

DRIFT - This beachfront theme restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Motor boating on site
  • Parasailing on site
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Bay Club West
  • Bay West Club
  • West Bay Club
  • West Bay Club Hotel
  • West Bay Club Hotel Providenciales
  • West Bay Club Providenciales
  • West Bay Club Turks And Caicos/Providenciales
  • West Bay Hotel
  • West Bay Club Resort Providenciales
  • West Bay Club Resort
  • West Bay Club Providenciales
  • West Bay Club Resort Providenciales

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.