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4.4 out of 5

"I didn’t like the $100 deposit that I had to pay and then if everything is okay it will be returned in 5 days. This seems a little excessive! " More

By a verified traveler on Tue 21 Nov 2023

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Hotel Description

Hotel near John Hutchings Museum Of Natural History in Lehi

Near the airport

Stay at this Lehi hotel and you'll be within 2 miles (3 km) of John Hutchings Museum Of Natural History and 6 miles (10 km) of Thanksgiving Point. Also within 9 miles (15 km) are Timpanogos Cave National Monument and TalonsCove Golf Club.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Timpanogos Inn ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Timpanogos Inn

Everyone (9) Couples (2) Family (9)
4 out of 5
I didn’t like the $100 deposit that I had to pay and then if everything is okay it will be returned in 5 days. This seems a little excessive!

Posted by on Nov 21, 2023

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Comment from Hotel Management

Nov 21, 2023 by Mike

Thank you for completing the survey regarding your recent stay at our property. The policy is in the terms when booking reservation, when a pre paid room hotel requires an incidental hold for room. which is held by the cardholder credit card not the hotel.

5 out of 5
Clean and convenient

Posted by , from TORREY on Aug 29, 2023

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Comment from Hotel Management

Sep 1, 2023 by Jay

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

4 out of 5
They can do better with the breakfast, it’s ok but they can do better, everything else was good.

Posted by on Jul 19, 2023

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Comment from Hotel Management

Jul 22, 2023 by JP

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

5 out of 5
Motel was nice, only used it to sleep.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 26, 2022 by mike

Thank you for filling out our survey. We appreciate the feedback and hope to see you again. Have a great day!

4 out of 5
Room was clean. Price was good. Breakfast was good. Pool and whirlpool nice and area clean. Staff very courteous. Only problem was the key card had a hard time working sometimes.

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 20, 2022 by mike

Thank you for filling out our survey. We appreciate the feedback and hope to see you again. Have a great day!

5 out of 5
Great place to stay!

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by mike

Thank you for filling out our survey. We appreciate the feedback and hope to see you again. Have a great day!

4 out of 5
The best part about this hotel was the super nice breakfast. The room had an odd smell that emanated from the a/c. Although I brought it to the attention of the staff, nothing was ever done. We didn’t mind not having the room cleaned. However, not getting fresh towels was poor form.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 19, 2021 by gm

Thank you for filling out our survey Athena! We are currently in charge on new management and will be making new changes We appreciate the feedback and hope to see you again. Have a great day!

4 out of 5
Breakfast was great! Midway through our stay management changed without warning and I had to give my credit card again. Was not very pleased about that.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 17, 2021 by General Manager

Thank you for filling out our survey Taran! We appreciate the feedback and hope to see you again. Have a great day!

5 out of 5
Clean and good breakfast

Posted by , from Crittenden on Sep 4, 2021

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Comment from Hotel Management

Sep 6, 2021 by ST

Thank you for your review Shanna! We appreciate the feedback. We hope to see you folks again. Have a great day!

5 out of 5
Everything was excellent, especially the bed. Great Simmons mattress.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 4, 2021 by ST

Thank you for the feedback! We hope to see you folks again! Have a great day!!

About the Best Western Timpanogos Inn

Location 195 S 850 E, Lehi, UT 84043

Property Features

Best Western Timpanogos Inn offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Timpanogos Inn. Free self parking is available. This Lehi hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 2 levels
  • Built in 1995
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: American Fork Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Timpanogos Inn offers 59 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lehi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Timpanogos Inn
  • Best Western Timpanogos Inn Lehi
  • Best Western Timpanogos Inn
  • Best Western Timpanogos Lehi
  • Best Western Timpanogos
  • Best Western Lehi
  • Lehi Best Western
  • BEST WESTERN Timpanogos Inn Lehi, Utah
  • Best Western Timpanogos Lehi
  • Best Western Timpanogos Inn Lehi
  • Best Western Timpanogos Inn Hotel
  • Best Western Timpanogos Inn Hotel Lehi

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.