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4.4 out of 5

"Everything was great everybody smiles live it here " More

By a verified traveler on Wed 15 Jun 2022

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Hotel Description

Hotel near Utah Valley University in Orem

Sunset Heights stay

Your stay at this Sunset Heights hotel places you within 2 miles (3 km) of Utah Valley University and UCCU Center. Also, University Place is within 3 miles (5 km) and Brigham Young University is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$118* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel

Everyone (10) Couples (3) Family (3)
5 out of 5
Everything was great everybody smiles live it here

Posted by on Jun 15, 2022

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Comment from Hotel Management

Jun 16, 2022 by GM

Thank you for staying with us and sharing your positive experience. We are delighted to hear you love staying with us! We look forward to seeing you again in your future travels.

5 out of 5
Great!

Posted by on Mar 27, 2022

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Comment from Hotel Management

Apr 1, 2022 by GM

Thank you for staying with us and for taking the time to share your experience. It was truly a pleasure to serve you. We hope to see you again in your future travels.

5 out of 5
Very clean rooms. The full breakfast was excellent and a great bonus to our stay.

Posted by , from Parker on Sep 23, 2021

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Comment from Hotel Management

Sep 28, 2021 by GM

Thank you for staying with us and sharing your experience. It was truly a pleasure to serve you.

5 out of 5

Posted by on Aug 23, 2021

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5 out of 5
Super comfy beds, pet lovers and great location

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 30, 2021 by GM

Thank you for staying with us. We are happy to hear you enjoyed a comfortable stay. We do love it when you bring your furry family members along! We hope to see you again in the future.

4 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 23, 2021 by GM

Thank you for staying with us and for sharing your experience.

1 out of 5

Posted by on Apr 24, 2021

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Comment from Hotel Management

May 14, 2021 by GM

I am sorry to see your stay did not meet your expectations.

4 out of 5

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

Thank you for staying with us. We hope to see you again in the future.

5 out of 5
The rooms were nice sized and very clean. It was a quiet room as well.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by GM

Thank you for staying with us. It was truly a pleasure to serve you.

3 out of 5
It took around 30 minutes to check in. Only 1 person working the desk.

Posted by on Sep 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by GM

Thank you for staying with us and for taking the time to share your experience. I sincerely apologize it took you longer than usual to check-in. We were not expecting to have such a busy night that night and therefore did not staff accordingly. I am sorry for the wait. We hope to be able to make it up to you if you decide to return for future visits. Thank you.

About the Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel

Location 1290 W University Pkwy, Orem, UT 84058

Property Features

Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Orem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Orem Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Orem - North Provo, an IHG Hotel offers 122 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Orem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Orem North Provo
  • Holiday Inn Express Orem North Provo
  • Holiday Inn Hotel Provo
  • Holiday Inn Express Hotel Provo
  • Holiday Inn Express Provo
  • Holiday Inn Express Hotel Suites Orem North Provo
  • Holiday Inn Express Hotel Suites Orem North Provo
  • Holiday Inn Express Hotel Suites Orem North Provo an IHG Hotel
  • "Holiday Inn Express Hotel Suites Orem North Provo an IHG Hotel"

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.