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Hotel Diana

3.5 star property
3.5-star spa hotel near Palafoxiana Library

Choose dates to view prices

Photo gallery for Hotel Diana

Terrace/patio
Exterior
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes
Restaurant
Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service

Explore the area

Map
Av 5 Pte #329, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla5 min walk
  • Popular LocationPuebla Cathedral6 min walk
  • Popular LocationPuebla Convention Center17 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes

Master Suite King

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Executive Room, 1 King Bed

9.5/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, 2 Queen Beds

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

9/10 Wonderful
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puebla

City center stay.At this Puebla Historic Center hotel, you'll be within a 5-minute walk of Palafoxiana Library and Zócalo de Puebla. Also, Puebla Cathedral is within half a mile (1 km) and Museo del Ferrocarril is within 2 miles (3 km).

What's nearby

  • Zócalo de Puebla - 5 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 17 min walk
  • Fort Loreto - 6 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪ATTA Salon Cafe - ‬2 min walk
  • ‪La Guadalupana - ‬2 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Taquitos Puebla - ‬1 min walk
  • ‪Fonda la Mexicana - ‬2 min walk

About this property

Hotel Diana

3.5-star spa hotel near Palafoxiana Library
Hotel Diana offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Hotel Diana. Free self parking and valet parking are available.

This 3.5-star Puebla hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels and Netflix.

This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Diana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: MXN 60.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. <

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

How close is Hotel Diana to the airport?

Hotel Diana is 22.8 mi (44-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Diana?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotel Diana on Jun 9, 2024 start from $31.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Diana have an airport shuttle?

Airport shuttle services are not available at Hotel Diana.

Does Hotel Diana offer free breakfast?

Hotel Diana does not offer free breakfast.

Is there a casino at Hotel Diana?

No, there is no casino at this hotel.

What time is check-in at Hotel Diana?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Diana?

This hotel offers free self parking and valet parking.

Does Hotel Diana have a pool?

Hotel Diana does not have a pool.

Does Hotel Diana have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Diana have a spa?

This hotel has a spa, which features massages.

How close is Hotel Diana to downtown Puebla?

Hotel Diana is 0.3 mi away from Puebla.

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 363 reviews" "
Rating 8 - Good. 86 out of 363 reviews" "
Rating 6 - Okay. 19 out of 363 reviews" "
Rating 4 - Poor. 16 out of 363 reviews" "
Rating 2 - Terrible. 8 out of 363 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
Stayed 5 nights in Sep 2023

8/10 Good

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service excellent
Stayed 1 night in Aug 2023

10/10 Excellent

norma

Stayed 1 night in Jul 2023

10/10 Excellent

Saul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 1 night in Jun 2023

10/10 Excellent

Jaime

Stayed 4 nights in May 2023

8/10 Good

Lori

Liked: Cleanliness, room comfort
The room was clean but sparse. Staff was friendly and it very clean
Stayed 14 nights in Mar 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Great Price
This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
Stayed 2 nights in Dec 2022

4/10 Poor

Daniel

Traveled with partner
Liked: Amenities, property conditions & facilities
Excelente ubicación y condiciones de las instalaciones. Silencioso. Staff amigable y amable en general. Lo malo es que ya no incluyen desayuno como antes, encontramos algo de cabello en el baño y un poco sucio en el suelo cerca de la cama. Lo pésimo fue que la camarista entro sin avisar estando ahi mi esposa y yo vistiendonos saliendo de bañarnos