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Gran Hotel de Puebla by HNF

4.0 star property
Enjoy 2 restaurants at this 4-star Puebla hotel

Choose dates to view prices

Gran Hotel de Puebla by HNF

Photo gallery for Gran Hotel de Puebla by HNF

Exterior
Pool
Premium bedding, down comforters, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; local cuisine
Shower, free toiletries, hair dryer, towels

Overview of Gran Hotel de Puebla by HNF

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020
  • Popular LocationFINSA2 min drive
  • Popular LocationGalerías Serdán3 min drive
  • Popular LocationAngelopolis Commercial Center11 min drive
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Puebla

Close to airport.You'll be within half a mile (1 km) of Parque del Paseo de Los Gigantes and 2 miles (3 km) of FINSA with a stay here. Galerías Serdán and Cuexcomate Volcano are also within 2 miles (3 km).

What's nearby

  • FINSA - 2 min drive
  • Galerías Serdán - 3 min drive
  • Zócalo de Puebla - 10 min drive
  • Puebla Cathedral - 10 min drive
  • Angelopolis Commercial Center - 11 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 14 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • Starbucks - 3 min walk
  • Toks - 3 min walk
  • The Italian Coffee Company - 9 min walk
  • Pollo Feliz - 10 min walk
  • Fogon Do Brasil - 12 min walk

About this property

Gran Hotel de Puebla by HNF

Enjoy 2 restaurants at this 4-star Puebla hotel
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly Gran Hotel de Puebla by HNF. Limited free parking is available on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

  • 154 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Gran Hotel de Puebla by HNF offers 154 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Puebla hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 27 to February 4:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number IHN120620UZ3

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

How close is Gran Hotel de Puebla by HNF to the airport?

Gran Hotel de Puebla by HNF is 16.3 mi (25-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel de Puebla by HNF?

As of Apr 28, 2024, prices found for a 1-night stay for 2 adults at Gran Hotel de Puebla by HNF on May 4, 2024 start from $65.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel de Puebla by HNF have an airport shuttle?

Airport shuttle services are not available at Gran Hotel de Puebla by HNF.

Does Gran Hotel de Puebla by HNF offer free breakfast?

Free breakfast isn’t provided at Gran Hotel de Puebla by HNF, but buffet breakfast is offered for a fee of USD 19 per person. It's available on weekdays from 6:00 AM to noon and weekends from 6:00 AM to 1:00 PM.

Is there a casino at Gran Hotel de Puebla by HNF?

No, there is no casino at this hotel.

What time is check-in at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Gran Hotel de Puebla by HNF?

This hotel offers free self parking.

Does Gran Hotel de Puebla by HNF have a pool?

Gran Hotel de Puebla by HNF does not have a pool.

Does Gran Hotel de Puebla by HNF have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine and light fare.

Does Gran Hotel de Puebla by HNF have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel de Puebla by HNF to downtown Puebla?

Gran Hotel de Puebla by HNF is 3.8 mi away from Puebla.

Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 332 reviews" "
Rating 8 - Good. 63 out of 332 reviews" "
Rating 6 - Okay. 10 out of 332 reviews" "
Rating 4 - Poor. 4 out of 332 reviews" "
Rating 2 - Terrible. 8 out of 332 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 4 nights in Nov 2023

10/10 Excellent

Sourav

Stayed 2 nights in Nov 2023

10/10 Excellent

Jerry C., Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and frendly people
Stayed 3 nights in Aug 2023

10/10 Excellent

Emilio, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y el personal muy amable
Stayed 5 nights in May 2023

2/10 Terrible

Destiny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Irina

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, bad service.
We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla.
Stayed 1 night in Mar 2023

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in puebla
I been here before and know what to expect. They once again excelled in everything.
Stayed 1 night in Feb 2023

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in puebla
Best place to stay in puebla great service. Clean updated hotel. Good food
Stayed 1 night in Feb 2023