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Hotel Imperial

3.0 star property
3-star hotel near Zócalo de Puebla

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Photo gallery for Hotel Imperial

Interior
Exterior
Free WiFi
Breakfast, lunch and dinner served
Lobby
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
4 Oriente Num 212, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla4 min walk
  • Popular LocationPuebla Convention Center5 min walk
  • Popular LocationPuebla Cathedral9 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)39 min drive

Room options

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Free WiFi

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Room
Hotel Rio
Pet friendly
Free WiFi
Laundry
Housekeeping
3.8 out of 5, Good, (58)
The price is $25
per night
$29 total
includes taxes & fees
Jun 9 - Jun 10
Hotel Rio

About the neighborhood

Puebla

Puebla Historic Center stay.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Santa Monica Convent and Museum of Religious Art and Poblano de Arte Virreinal Museum are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 4 min walk
  • Puebla Convention Center - 5 min walk
  • Puebla Cathedral - 9 min walk
  • Fort Loreto - 4 min drive
  • Centro Expositor - 5 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • Starbucks - 3 min walk
  • El Anafre Rojo - 2 min walk
  • Vips - 3 min walk
  • Arugula - 2 min walk
  • Casa Real Poblana - 1 min walk

About this property

Hotel Imperial

3-star hotel near Zócalo de Puebla
There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. An arcade/game room, multilingual staff, and laundry facilities are also featured at Hotel Imperial. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Computer for guest use
  • Bellhop
  • Elevator
  • 1 conference room
  • Dining venue
Hotel Imperial offers 60 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • Arcade/game room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Imperial Puebla
Imperial Puebla
Hotel Imperial Hotel
Hotel Imperial Puebla
Hotel Imperial Hotel Puebla

Frequently asked questions

How close is Hotel Imperial to the airport?

Hotel Imperial is 22.2 mi (40-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Imperial have an airport shuttle?

Airport shuttle services are not available at Hotel Imperial.

Does Hotel Imperial offer free breakfast?

Hotel Imperial does not offer free breakfast.

Is there a casino at Hotel Imperial?

No, there is no casino at this hotel.

What time is check-in at Hotel Imperial?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Imperial?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Hotel Imperial have a pool?

Hotel Imperial does not have a pool.

Does Hotel Imperial have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Imperial have a spa?

There are no spa services available at this hotel.

How close is Hotel Imperial to downtown Puebla?

Hotel Imperial is 0.8 mi away from Puebla.

Hotel Imperial Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 115 reviews" "
Rating 8 - Good. 47 out of 115 reviews" "
Rating 6 - Okay. 37 out of 115 reviews" "
Rating 4 - Poor. 9 out of 115 reviews" "
Rating 2 - Terrible. 8 out of 115 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful old building; close to zocalo; everything is worn; beds are hard; towels clean but stained; breakfast is toast.
Stayed 2 nights in Mar 2018

2/10 Terrible

joel, Denver Co

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
The toilet did not work. They came to fix it but it broke the next time we used it. We asked for them to return, but they never did! The hotel has a laundry room, and in the middle was washing clothes a pipe started spewing water onto the electric appliances. Someone could have been electrocuted. The management just doesn't seem to care about building a return business clientele, and I don't care to ever return to this hotel. I'd rather sleep at the bus station than stay here again.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A nice "no frills" hotel with great location
The other reviews were right---for what I paid, it was a good hotel---very clean, great location, large room. "No frills" is a correct description, but the free breakfast was okay, and I appreciated the safe in the reception area and the ability to leave my bag after I checked out. As far as I could tell, the tap water wasn't purified and they didn't offer bottled water, but no big deal to buy some nearby. Staff seemed indifferent, but helpful when asked. I appreciated being given coffee for the coffeemaker on my second day, but it wasn't there on my first. Might stay there again on my next visit to Puebla.
Stayed 2 nights in Jul 2017

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and funky
I love His hotel. It is funky, and old and comfortable. The room was huge, the tap water is filtered, and it is within walking distance of everywhere. The continental breakfast was good, wih plentiful fresh fruit. Mavoid week ends though, the place is packed with tour buses, and a mad house

8/10 Good

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Enjoyed it i stayed an extra day

8/10 Good

Carmen, Laredo,Texas

Liked: Cleanliness, staff & service
Awesome Location at a great price
Puebla is a beautiful city. The hotel's excellent location made it possible to walk to major sightseeing locations. We were also two blocks away from El Zocalo, where tour companies were available for other tours. We did not spend a lot of time at the hotel, but their restaurant personnel and bell boy provided excellent service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
budget hotel great location
A basic budget hotel in a great location a few blocks from the Zocolo. A bit worn and needing some upgrades. Beds are really hard. Can't beat the price.

10/10 Excellent

Jesse, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Mexican Hotel
If you want a hotel that is not an American chain and has a lot of traditional Mexican character, go here! Everything was clean and comfortable, and the staff (while did not speak much if any English) were very friendly. When was the last time you were walked up to your room by a guy who was proud to show off all the amenities the room came with?

6/10 Okay

Séverine, France

Liked: Staff & service
nice but not quiet
Nice hotel for a short stay. It's cute and clean but not quiet as the rooms are located around the courtyard. The comfort is average but we appreciated the food and the kindness of the staff as well as the central location.