"Checked in the pre-determined hotel, but placed in a room, not as reserved with Travelocity and reason given is: hotel is overbooked with my reserved ... " More
On the beach
Within 6 miles (10 km) of this property, you'll find Puerto Plata Cable Car and Amber Museum. Fort San Felipe and Long Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features 9 restaurants, 11 outdoor pools, and 2 outdoor tennis courts. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafes.
Mar 11, 2022 by Ecommerce
Dear guest, We appreciate your comments as this is the best way for us to address and find solutions to the discrepancies. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that on this occasion we were not able to fully meet your expectations. With best regards,
Jun 6, 2021 by Ecommerce
Dear Customer, Thank you for your kind evaluation. We are very glad to know that everything corresponded to your expectations and that we were even able to exceed them. We look forward to your return visit and again thank you for choosing to stay with us. Regards.
Mar 31, 2021 by Ecommerce
Dear customer, Thank you for giving us the opportunity to serve you during your recent vacations. Regards,
Mar 31, 2021 by Ecommerce
Dear Customer, Thank you so much for taking some time to express your impressions during your stay in Puerto Plata. Your review is very appreciated by us and your comments very useful to improve our operation. We would like to assure you that we have taken all your observations into consideration in order to detect possible shortcomings and opportunities for improvement. Thank you for staying with us and we look forward to be able to welcome you back. Best Regards
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Not included
Lifestyle Tropical Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 11 outdoor swimming pools at Lifestyle Tropical Beach Resort & Spa All Inclusive, and enjoy summer activities like snorkeling and scuba diving. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 3-star Puerto Plata property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Lifestyle Tropical Beach Resort & Spa All Inclusive offers 140 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Casablanca - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Lagoon - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.
Trapiche Paradise - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Rodizio - This steakhouse specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Indochine - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in the Only USA Citizens room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 per person, per night, if valid proof is not provided.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.