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4.3 out of 5

"We stayed at the Barcelo Puerto Vallarta for five days. We played for the premium level family room. Our room was large with two.bathrooms and plenty ... " More

By a verified traveler on Tue 07 Aug 2018

Hotel Description

4-star beachfront property near Playa Mismaloya

Beachside getaway

A stay at this South Shore Hotel Area property places you within half a mile (1 km) of Playa Mismaloya and 2 miles (3 km) of Los Arcos. Playa Gemelas and Garza Blanca Beach are also within 3 miles (5 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with sun loungers. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and pillow menus, the 316 guestrooms offer thoughtful touches like free minibar items and bathrobes. LCD TVs come with cable channels, and other amenities include WiFi and balconies.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$252* Per night/room Jan 4 - Jan 5

Deluxe Suite (Nac 4ad)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Nac 3ad)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Premium Nac 1ad)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Suite (Premium Nacional)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite (Premium Nac 2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Puerto Vallarta - All Inclusive ratings based on 212 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló Puerto Vallarta - All Inclusive

Everyone (28) Couples (2) Students (1) Family (4)
5 out of 5
I like everything, the staff, the service, the location the weather

Posted by , from Puerto Vallarta on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Laura Ramos / General Manager

Dear Antonio, Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are glad our hotel and staff were able to meet all your needs during your stay. Again, we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

4 out of 5
I liked the rural atmosphere. The food was great and the activities were fun.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Laura Ramos / General Manager

Dear Ryan, First and foremost, we would like to thank you for choosing our Barceló Puerto Vallarta hotel as your host on your recent visit to Puerto Vallarta, we are delighted that you enjoyed your stay among us. Thank you for pointing out the aspects that were to your liking as the quality of our cuisine and our day entertainment. Once again, we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

4 out of 5
We love it there. We have been to Mexico many times and have always enjoyed Barcelo. Property is gorgeous and well maintained. The rooms are spotless. The only thing disappointing about this last stay is that where our room was in tower 1 facing the pool bar and above the bar downstairs. The music was loud and annoying!

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 16, 2019 by Laura Ramos / General Manager

Dear Guest, First and foremost, we would like to thank you for choosing once again our Barceló Puerto Vallarta hotel for your holidays and for the time you took out of your day to share your recent experience among us. We would also like to thank for mentioning the aspects that were to your liking as the comfort and cleanliness of our suites. On the other hand, we regret to read we weren't able to exceed your expectations on this occasion, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by Laura Ramos / General Manager

Dear Guest, First and foremost, we would like to thank you for the review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are glad to know we met your expectations. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

5 out of 5
This is an incredible resort in a beautiful area. Food great, premium perks were awesome. Loved the beach and pools.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by Laura Ramos / General Manager

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

5 out of 5
great services,friendley people, any time we travel we stay in barcelo.we have a great time thank you!

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Rodolfo Pacheco / General Manager

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

5 out of 5
It is a beautiful resort with a friendly and helpful staff. There is a large variety of food and beverages. The internet access leaves a lot to be desired.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 21, 2019 by Rodolfo Pacheco / General Manager

Dear Guest, First and foremost, we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your recent holidays and for sharing your experience among us. Thank you for mentioning the aspects that stood out as the friendliness and attentiveness of our Staff, and the variety of our cuisine. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

5 out of 5

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Rodolfo Pacheco / General Manager

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to meet your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

1 out of 5
Beware the 500 dollar gimmick! It os not a resort credit, it is a total of discounts that anount to $500 dollars. We stayed because we figured we could use the resort credit towards the spa, however when we arrived it turned out that's not the way it worked. The hotel room was clean at first. We were upgraded to a two bedroom since we arrived early and were charged about 30 us dollars to be given our all inclusive braclets before check in. The hotel in itself is not bad. The food however is terrible, we pretty much had lunch and dinner in downtown vallarta everyday. Beware the hotel is about a 30 minute cab ride from downtown and the malecon. Each cab ride is close to 15 us dollars from the hotel to the downtown area. We stayed for four days in which we had to call reception because housekeeping did not clean our room despite the fact that we left at 6 am. The pool area and hotel are not bad at all if you plan on not leaving the hotel at all, but again the food is not even close to acceptable. It's a shame because the hotel, its beach and the overall area are nice, but it is not well situated and there are more pros than cons. Pay extra and stay closer to downtown or even the marina

Posted by on Sep 2, 2018

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Comment from Hotel Management

Sep 14, 2018 by Rodolfo Pacheco / General Manager

Dear Guest, Thank you for sharing a review of our Barceló Puerto Vallarta hotel. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. On the other hand, regarding your comments about our food, we lament reading that we weren't able to meet your culinary wishes on this occasion, we would like to mention that our chef is always in the best disposition to listen your constructive critics and prepare something of your liking. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

4 out of 5

Nice family resort.

We stayed at the Barcelo Puerto Vallarta for five days. We played for the premium level family room. Our room was large with two.bathrooms and plenty of space for the whole family. The room was cleaned every day by the hotel staff and they did a great job. We happened to come back to our room one day while they were in the middle of cleaning and did witness that they replace the sheets and all the pillow cases on the beds every day. We asked the to leave extra waters and drinks for us and they did this also without any problems. We did make sure we left a tip for the every day so that probably helps The resort is well maintained and the staff was very nice. The pool area was enjoyable and the so have signs asking people to not eat in that area but it was not enforced. So once in awhile you would find something on the ground that was spilled. The staff did clean it up but they had to be asked to do so. Wait staff at the pools and restaurants work very hard. It does seem like they could use a few more but it was not a huge issue. The drinks are what you expect. Not real strong but you can have as many as you like. With the premium package you get access to an area that allows you to make your own drinks and it is well stocked. The restaurants are good but not great. Our least favorite was the buffet but the taco bar by the pool was nice. I am not saying that the food was bad it is not gourmet but for what this resort charges I do feel it is in line.

Posted by , from Orcutt,Ca. on Aug 7, 2018

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Comment from Hotel Management

Aug 8, 2018 by Rodolfo Pacheco / General Manager

Dear Robin, First of all, we would like to thank you for taking the time to share your comments about your recent visit to our hotel Barceló Puerto Vallarta. We are glad to hear that we were able to match your holidays expectations and we thank you for your highlights on the services that were to your liking as the size and cleanliness of our beautiful Suites, our pools, drinks and the friendliness and kindness of our Staff. Once more, we thank you for your lovely comments about your experience and we look forward to serving you again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

About the Barceló Puerto Vallarta - All Inclusive

Location Km 11.5 Zona Hotelera Sur, Puerto Vallarta, JAL 48300

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Cooking
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Onsite live performances included
  • Snorkeling included

Property Features

Barceló Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Puerto Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is served daily. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this property measures 6910 square feet (642 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Barceló Puerto Vallarta - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 316 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 6910 sq ft of conference space
  • 642 sq m of conference space
  • Built in 1990
  • Continental breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (23.2 km / 14.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Barceló Puerto Vallarta - All Inclusive offers 316 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 10 AM.

La Fuente - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Don Quijote - This beach fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Los Arcos - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

4 outdoor swimming pools are on site along with an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Boat tours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Sailing nearby
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Parasailing on site

Spa Services

U-Spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

A 50% deposit is payable within 10 days of booking the reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo All Inclusive Puerto Vallarta
  • Barcelo Puerto Vallarta
  • Barcelo Puerto Vallarta All Inclusive
  • Puerto Vallarta Barcelo
  • Puerto Vallarta Barcelo All Inclusive
  • Barcelo De Mismaloya
  • Barcelo La Jolla De Mismaloya Puerto Vallarta
  • Barcelo La Jolla Mismaloya
  • Barcelo Mismaloya Puerto Vallarta
  • Barceló Puerto Vallarta All Inclusive
  • Barceló Puerto Vallarta
  • Barceló Puerto Vallarta All Inclusive All-inclusive property
  • Barceló Puerto Vallarta Inclu
  • Barceló Puerto Vallarta - All Inclusive Puerto Vallarta
  • Barceló Puerto Vallarta - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.