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3.7 out of 5
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See all 13 travelocity Reviews

"Staff was great, beach was beautiful, pool was clean and the food was delicious! Be prepared for iguanas taking a little swim with you to get the gra ... " More

By a verified traveler on Sun 28 May 2023

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Condo, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio Suite, 2 Double Beds, Kitchenette, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Regina Puerto Vallarta ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Club Regina Puerto Vallarta

Everyone (5) Couples (1) Family (6)
5 out of 5
Staff was great, beach was beautiful, pool was clean and the food was delicious! Be prepared for iguanas taking a little swim with you to get the grass( we loved it ). In process of updating the room ( countertops and bathrooms) but we love it here !

Posted by on May 28, 2023

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1 out of 5
Worse experience ever, service at the pool area super slow. Room cleaning service doesn’t clean the room till every third day. They tried to bribe me with buying a time share when I was clearly told I didn’t have to buy nothing for one free breakfast. I felt harassed. That place is too old and it needs to be remodeled asap!

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 29, 2022 by The Travel Raintree Team

Thank you for taking the time to review your stay with us at Club Regina Puerto Vallarta. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

4 out of 5

Posted by on Aug 4, 2022

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5 out of 5
This is our 10th year at the property and we love it nothing bad to say about anything

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by The Travel Raintree Team

Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

3 out of 5
The pool area was great but the restaurants were only mediocre at best and the bar area was sad. Room layout was okay but was very dated and in need of a makeover.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 13, 2022 by The Travel Raintree Team

Thank you for taking the time to review your stay with us at Club Regina Puerto Vallarta. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

2 out of 5

Posted by , from OLYMPIA on Apr 7, 2022

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Comment from Hotel Management

Aug 10, 2022 by The Travel Raintree Team

Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon. Warm Regards

5 out of 5
The check in was fast, the staff was great!

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 1, 2022 by The Travel Raintree Team

Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

4 out of 5
I liked every thing but, my charges was converted to the Mexican currency Paso rather than $ which was calculated in my reservation . Thank you

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 21, 2022 by The Travel Raintree Team

Thank you for taking the time to review your stay with us at Club Regina Puerto Vallarta. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

1 out of 5

Posted by , from BERKELEY on Jan 21, 2022

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Comment from Hotel Management

Aug 10, 2022 by The Travel Raintree Team

Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon. Warm Regards,

4 out of 5
Have to say thanks Rosa at front desk checking process was great Bellmen : Job, Lalo, Eduardo very attentive Server breakfast restaurant Inizio: Omar really made our stay very enjoyable. He really does know how to create experiences. Went out of his way to care for our family of 6 every time we ate breakfast there

Posted by on Aug 27, 2021

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Comment from Hotel Management

Aug 27, 2021 by The Travel Raintree Team

Thank you so much for taking the time to leave your review. We are glad to read that you enjoyed your vacation, the place, food, and service! We look forward to your next visit!

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.